# Flex Touch vs Utah ID Authenticator

The clearest difference is update cadence: Flex Touch at every 4 weeks against Utah ID Authenticator's every 23 months. Utah ID Authenticator's advantage is iOS requirement (9.0 vs 11.0). On price, rating, review sentiment and ratings volume there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 2.2 for Flex Touch against 2.3 for Utah ID Authenticator. Both are backed by a comparable volume of ratings — 30 and 15 respectively. Written reviews are what separate them: 12% of Flex Touch's written reviews are positive against 17% of Utah ID Authenticator's.

Flex Touch ships an update every 4 weeks, Utah ID Authenticator every 23 months. The most recent releases landed on October 15, 2026 and October 5, 2026 respectively.

## The numbers

| Metric | Flex Touch | Utah ID Authenticator |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (30 ratings)](https://appshunter.io/ios/app/flex-touch/id1097859807/reviews) | **[2.3 (15 ratings)](https://appshunter.io/ios/app/utah-id-authenticator/id1420247923/reviews)** |
| Number of ratings | **30** | 15 |
| Positive reviews | 12.2% of reviews | **16.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 4 weeks** | Every 23 months |
| Monetization | Free | Free |
| Size | 36 MB | 5 MB |
| Requires iOS | 11.0 | **9.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Motorola Solutions, Inc](https://appshunter.io/developer/556842600) | [State of Utah Department of Technology Services](https://appshunter.io/developer/876542094) |

## What reviewers say

### Flex Touch

[App page](https://appshunter.io/ios/app/flex-touch/id1097859807)

Access common Motorola Flex features from your smartphone or tablet. Monitor agency calls, search databases for names, property, and incidents, and view alert warnings for officer safety. Stay updated with real-time call information and efficiently manage reports and comments.

**Highlights:** Monitor agency calls remotely, Search agency database (names, property, incidents), View Flex Involvements, Display warrant/alert warnings, Access real-time call updates, Add photos/documents to records

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 Great app for work
- 👍 Ability to look up anything
- 👍 See CAD screen remotely
- 👍 Good tool for those without MDCs
- 👍 Access almost everything

**What reviewers complain about**

- 🐛 Hardly works properly
- 🐛 Never connects
- 🐛 Won't stay logged in
- 🐛 Issues all the time
- 🐛 Never wants to load

**Reported bugs**

- App hardly works properly
- App never connects
- App won't stay logged in
- App has issues all the time
- App never wants to load

**Requested features**

- Ability to upload photos taken from phone to FLEX/Spillman
- Add call ID numbers to screen
- Ability to search call sheets (not just incidents)
- Add messaging functionality
- Add other add-ons


### Utah ID Authenticator

[App page](https://appshunter.io/ios/app/utah-id-authenticator/id1420247923)

This app provides secure access to various services by registering your phone. It allows for easy login through notifications or by generating one-time passwords, with support for multiple accounts and biometric authentication.

**Highlights:** Automatic QR code setup, Multiple account support, Touch ID authorization, One-Time Password generation, Secure access to services

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Flex Touch free?

Flex Touch is free to download, with no in-app purchases.

### Is Utah ID Authenticator free?

Utah ID Authenticator is free to download, with no in-app purchases.

### Which has better reviews, Flex Touch or Utah ID Authenticator?

Utah ID Authenticator is rated higher. Flex Touch averages 2.2 out of 5 from 30 ratings, while Utah ID Authenticator averages 2.3 from 15 ratings.

### Do Flex Touch or Utah ID Authenticator have ads?

Neither Flex Touch nor Utah ID Authenticator shows ads.

### Which is updated more often, Flex Touch or Utah ID Authenticator?

Flex Touch ships an update every 4 weeks, and Utah ID Authenticator every 23 months. Most recently, Flex Touch was updated on October 15, 2026 and Utah ID Authenticator on October 5, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*