# Frontier Utilities vs IID Customer Connect

The clearest difference is update cadence: Frontier Utilities at every 2 weeks against IID Customer Connect's every 6 months. On price, rating, review sentiment and ratings volume there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.6 for Frontier Utilities against 4.8 for IID Customer Connect. Both are backed by a comparable volume of ratings — 6.1K and 6.8K respectively. Written reviews are what separate them: 14% of Frontier Utilities's written reviews are positive against 21% of IID Customer Connect's.

Frontier Utilities ships an update every 2 weeks, IID Customer Connect every 6 months. The most recent releases landed on October 22, 2026 and October 29, 2026 respectively.

## The numbers

| Metric | Frontier Utilities | IID Customer Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (6.1K ratings)](https://appshunter.io/ios/app/frontier-utilities/id1098177708/reviews) | **[4.8 (6.8K ratings)](https://appshunter.io/ios/app/iid-customer-connect/id1207760404/reviews)** |
| Number of ratings | 6.1K | **6.8K** |
| Positive reviews | 13.7% of reviews | **21.2% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 weeks** | Every 6 months |
| Monetization | Free | Free |
| Size | 301 MB | 41 MB |
| Requires iOS | **15.0** | 16.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Frontier Utilities](https://appshunter.io/developer/1098177707) | [Smart Energy Systems LLC](https://appshunter.io/developer/1062247242) |

## What reviewers say

### Frontier Utilities

[App page](https://appshunter.io/ios/app/frontier-utilities/id1098177708)

Manage your electricity account on the go. View your balance, usage, and plan details. Make secure credit card payments directly from your mobile device.

**Highlights:** View account balance, Review plan details, Check current and projected usage, Make credit card payments, Access account information

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### IID Customer Connect

[App page](https://appshunter.io/ios/app/iid-customer-connect/id1207760404)

Manage your energy account with ease. View and pay bills, track your energy usage, schedule service changes, and stay informed about local outages. Access programs and services designed for customers.

**Highlights:** View and pay bills, Monitor energy usage, Schedule service changes, Sign up for paperless billing, Check for outages, Enroll in programs

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⭐ Easy
- ⭐ Great

**What reviewers complain about**

- 🐛 Inconvenient
- 🐛 Signing in is a pain
- 🐛 Payment issues
- 🐛 Buggy/Faulty
- 🐛 Crashes

**Reported bugs**

- Can't login
- App not available
- Infinite error loop
- Typing issues
- Crashes often

**Requested features**

- Schedule a payment
- Allow paying any amount
- Improve usage tracking
- Add street light outage reporting


## Frequently asked questions

### Is Frontier Utilities free?

Frontier Utilities is free to download, with no in-app purchases.

### Is IID Customer Connect free?

IID Customer Connect is free to download, with no in-app purchases.

### Which has better reviews, Frontier Utilities or IID Customer Connect?

IID Customer Connect is rated higher. Frontier Utilities averages 4.6 out of 5 from 6.1K ratings, while IID Customer Connect averages 4.8 from 6.8K ratings.

### Do Frontier Utilities or IID Customer Connect have ads?

Neither Frontier Utilities nor IID Customer Connect shows ads.

### Which is updated more often, Frontier Utilities or IID Customer Connect?

Frontier Utilities ships an update every 2 weeks, and IID Customer Connect every 6 months. Most recently, Frontier Utilities was updated on October 22, 2026 and IID Customer Connect on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*