# Jackson 311 vs Jackson Connect

The clearest difference is rating: Jackson Connect at 5.0 against Jackson 311's 1.8. Jackson Connect also leads on ads (none vs shown) and update cadence (every 4 months vs every 17 months). Jackson 311's advantage is ratings volume (6 vs 1) and iOS requirement (12.0 vs 15.0). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Jackson Connect holds the better App Store score, 5.0 against 1.8. That said, the two scores are not equally well evidenced: Jackson 311 has 6 ratings behind it against 1, so its average is the more settled of the two.

Jackson 311 ships an update every 17 months, Jackson Connect every 4 months. The most recent releases landed on October 24, 2026 and October 18, 2026 respectively.

## The numbers

| Metric | Jackson 311 | Jackson Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.8 (6 ratings)](https://appshunter.io/ios/app/jackson-311/id1101490529/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/jackson-connect/id1669551527/reviews)** |
| Number of ratings | **6** | 1 |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 17 months | **Every 4 months** |
| Monetization | Ad-supported | **Free** |
| Size | 25 MB | 132 MB |
| Requires iOS | **12.0** | 15.0 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [City of Jackson](https://appshunter.io/developer/929253792) | [GOGov, Inc.](https://appshunter.io/developer/351223719) |

## What reviewers say

### Jackson 311

[App page](https://appshunter.io/ios/app/jackson-311/id1101490529)

Easily report city maintenance issues like potholes and water leaks. Enhance your reports with photos or videos. Submit non-emergency concerns directly to the City of Jackson, MS.

**Highlights:** Report city issues, Attach photos/videos, Submit non-emergency concerns, Directly to City of Jackson, MS

**In-app purchases:** none


### Jackson Connect

[App page](https://appshunter.io/ios/app/jackson-connect/id1669551527)

Discover local events and happenings in Jackson City with this app. Stay informed about community activities and important updates.

**Highlights:** Discover local events, Stay informed on city happenings, Community updates, Easy to use interface

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Jackson 311 free?

Jackson 311 is free to download, with no in-app purchases.

### Is Jackson Connect free?

Jackson Connect is free to download, with no in-app purchases.

### Which has better reviews, Jackson 311 or Jackson Connect?

Jackson Connect is rated higher. Jackson 311 averages 1.8 out of 5 from 6 ratings, while Jackson Connect averages 5.0 from 1 ratings.

### Do Jackson 311 or Jackson Connect have ads?

Jackson 311 shows ads; Jackson Connect does not.

### Which is updated more often, Jackson 311 or Jackson Connect?

Jackson 311 ships an update every 17 months, and Jackson Connect every 4 months. Most recently, Jackson 311 was updated on October 24, 2026 and Jackson Connect on October 18, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*