# Jackson 311 vs Jackson Energy Authority

The clearest difference is review sentiment: Jackson Energy Authority at 100% against Jackson 311's 0%. Jackson Energy Authority also leads on rating (4.6 vs 1.8) and ads (none vs shown). Jackson 311's advantage is iOS requirement (12.0 vs 16.0). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Jackson Energy Authority holds the better App Store score, 4.6 against 1.8. That said, the two scores are not equally well evidenced: Jackson Energy Authority has 73 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 0% of Jackson 311's written reviews are positive against 100% of Jackson Energy Authority's.

Jackson 311 ships an update every 17 months, Jackson Energy Authority monthly. The most recent releases landed on November 2, 2026 and November 12, 2026 respectively.

## The numbers

| Metric | Jackson 311 | Jackson Energy Authority |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.8 (6 ratings)](https://appshunter.io/ios/app/jackson-311/id1101490529/reviews) | **[4.6 (73 ratings)](https://appshunter.io/ios/app/jackson-energy-authority/id1670668183/reviews)** |
| Number of ratings | 6 | **73** |
| Positive reviews | 0.0% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 17 months | **Monthly** |
| Monetization | Ad-supported | **Free** |
| Size | 25 MB | 73 MB |
| Requires iOS | **12.0** | 16.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [City of Jackson](https://appshunter.io/developer/929253792) | [Central Service Association](https://appshunter.io/developer/793979817) |

## What reviewers say

### Jackson 311

[App page](https://appshunter.io/ios/app/jackson-311/id1101490529)

Easily report city maintenance issues like potholes and water leaks. Enhance your reports with photos or videos. Submit non-emergency concerns directly to the City of Jackson, MS.

**Highlights:** Report city issues, Attach photos/videos, Submit non-emergency concerns, Directly to City of Jackson, MS

**In-app purchases:** none


### Jackson Energy Authority

[App page](https://appshunter.io/ios/app/jackson-energy-authority/id1670668183)

Manage your utility account on the go. View and pay bills, track historical usage with interactive graphs, and control payment and notification settings.

**Highlights:** View and pay bills, Access historical usage graphs, Manage payments, Manage notifications, View past payments

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Jackson 311 free?

Jackson 311 is free to download, with no in-app purchases.

### Is Jackson Energy Authority free?

Jackson Energy Authority is free to download, with no in-app purchases.

### Which has better reviews, Jackson 311 or Jackson Energy Authority?

Jackson Energy Authority is rated higher. Jackson 311 averages 1.8 out of 5 from 6 ratings, while Jackson Energy Authority averages 4.6 from 73 ratings.

### Do Jackson 311 or Jackson Energy Authority have ads?

Jackson 311 shows ads; Jackson Energy Authority does not.

### Which is updated more often, Jackson 311 or Jackson Energy Authority?

Jackson 311 ships an update every 17 months, and Jackson Energy Authority monthly. Most recently, Jackson 311 was updated on November 2, 2026 and Jackson Energy Authority on November 12, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*