# Samsara Driver vs HelpDesk+

The clearest difference is rating: Samsara Driver at 4.8 against HelpDesk+'s 2.7. Samsara Driver also leads on ratings volume (48K vs 12). HelpDesk+'s advantage is iOS requirement (13.0 vs 15.5). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Samsara Driver holds the better App Store score, 4.8 against 2.7. That said, the two scores are not equally well evidenced: Samsara Driver has 48K ratings behind it against 12, so its average is the more settled of the two.

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 25, 2026 and September 10, 2026 respectively.

## The numbers

| Metric | Samsara Driver | HelpDesk+ |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (48K ratings)](https://appshunter.io/ios/app/samsara-driver/id1106069401/reviews)** | [2.7 (12 ratings)](https://appshunter.io/ios/app/helpdesk-plus/id6450539978/reviews) |
| Number of ratings | **48K** | 12 |
| Positive reviews | 61.5% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Monetization | Free | Free |
| Size | 327 MB | 6 MB |
| Requires iOS | 15.5 | **13.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Samsara Networks, Inc.](https://appshunter.io/developer/1018939262) | [CLUB MALWA PRIVATE LIMITED](https://appshunter.io/developer/1457591334) |

## What reviewers say

### Samsara Driver

[App page](https://appshunter.io/ios/app/samsara-driver/id1106069401)

This app helps professional drivers manage daily tasks efficiently and safely. It streamlines Hours of Service compliance, vehicle inspections, and navigation. Drivers can also track performance, receive recognition, and access support, all within a single, easy-to-use interface.

**Highlights:** Hours of Service (HOS) logging and compliance, Vehicle inspection and DVIR submission, Safety scores and coaching tasks, Task, document, and route management, Gamified recognition and motivation features, Real-time navigation and messaging

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Responsive and efficient
- 💡 Helpful features like photo taking and dispatch integration
- 🚛 Useful for truck drivers and fleet managers

**What reviewers complain about**

- 🐛 Glitches and bugs causing issues with duty status changes and log accuracy
- 🔍 Lack of visibility into hours of service and recapped time
- 🔔 Excessive and inaccurate notifications/warnings
- 🔧 Difficult to manually edit logs and fix issues

**Reported bugs**

- App randomly logging out users while driving
- Inaccurate duty status changes and driving time tracking
- Issues with trailer information and pre/post-trip inspections
- Syncing problems between app and vehicle data

**Requested features**

- Split sleeper functionality that works as expected
- Better notification system with customizable alerts
- Ability to view logs and hours on multiple devices
- More flexibility in duty status changes and yard moves


### HelpDesk+

[App page](https://appshunter.io/ios/app/helpdesk-plus/id6450539978)

This utility app allows users to receive support for issues they encounter by generating a ticket. It provides a direct channel for users to communicate their problems and receive assistance.

**Highlights:** Generate support tickets, Receive assistance, Direct user support channel, Issue reporting

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Samsara Driver free?

Samsara Driver is free to download, with no in-app purchases.

### Is HelpDesk+ free?

HelpDesk+ is free to download, with no in-app purchases.

### Which has better reviews, Samsara Driver or HelpDesk+?

Samsara Driver is rated higher. Samsara Driver averages 4.8 out of 5 from 48K ratings, while HelpDesk+ averages 2.7 from 12 ratings.

### Do Samsara Driver or HelpDesk+ have ads?

Neither Samsara Driver nor HelpDesk+ shows ads.

### Which is updated more often, Samsara Driver or HelpDesk+?

Samsara Driver ships an update every 3 weeks, and HelpDesk+ every 3 weeks. Most recently, Samsara Driver was updated on September 25, 2026 and HelpDesk+ on September 10, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*