# PGC311 vs Alex311

The clearest difference is review sentiment: Alex311 at 67% against PGC311's 0%. Alex311 also leads on rating (4.2 vs 1.4) and update cadence (every 3 months vs every 7 months). PGC311's advantage is ratings volume (32 vs 6). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Alex311 holds the better App Store score, 4.2 against 1.4. That said, the two scores are not equally well evidenced: PGC311 has 32 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 0% of PGC311's written reviews are positive against 67% of Alex311's.

PGC311 ships an update every 7 months, Alex311 every 3 months. The most recent releases landed on October 4, 2026 and October 5, 2026 respectively.

## The numbers

| Metric | PGC311 | Alex311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.4 (32 ratings)](https://appshunter.io/ios/app/pgc311/id1111359809/reviews) | **[4.2 (6 ratings)](https://appshunter.io/ios/app/alex311/id1460145967/reviews)** |
| Number of ratings | **32** | 6 |
| Positive reviews | 0.0% of reviews | **66.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 7 months | **Every 3 months** |
| Monetization | Free | Free |
| Size | 52 MB | 55 MB |
| Requires iOS | 15.1 | 15.1 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Prince George's County Govt.](https://appshunter.io/developer/1488479367) | [City of Alexandria, Va.](https://appshunter.io/developer/1190653675) |

## What reviewers say

### PGC311

[App page](https://appshunter.io/ios/app/pgc311/id1111359809)

Access county services, numbers, and information easily. This app offers a unified platform for residents and visitors to find essential county resources.

**Highlights:** Access county services, Find county numbers, Search for county information, One-stop service experience, Information for residents and visitors

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Alex311

[App page](https://appshunter.io/ios/app/alex311/id1460145967)

Access over 175 city services and information on the go. Report issues by uploading photos and specifying locations on a map. Track the progress of your requests and provide feedback.

**Highlights:** Access 175+ city services, Report issues with photos, Pinpoint request locations on map, Track request progress, Provide service feedback, Find information on events and permits

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is PGC311 free?

PGC311 is free to download, with no in-app purchases.

### Is Alex311 free?

Alex311 is free to download, with no in-app purchases.

### Which has better reviews, PGC311 or Alex311?

Alex311 is rated higher. PGC311 averages 1.4 out of 5 from 32 ratings, while Alex311 averages 4.2 from 6 ratings.

### Do PGC311 or Alex311 have ads?

Neither PGC311 nor Alex311 shows ads.

### Which is updated more often, PGC311 or Alex311?

PGC311 ships an update every 7 months, and Alex311 every 3 months. Most recently, PGC311 was updated on October 4, 2026 and Alex311 on October 5, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*