# Access Services vs CTC

The clearest difference is rating: Access Services at 3.2 against CTC's 2.5. Access Services also leads on review sentiment (19% vs 11%). CTC's advantage is update cadence (every 2 weeks vs every 3 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Access Services holds the better App Store score, 3.2 against 2.5. Both are backed by a comparable volume of ratings — 156 and 327 respectively. Written reviews point the same way: 19% of Access Services's written reviews are positive against 11% of CTC's.

Access Services ships an update every 3 months, CTC every 2 weeks. The most recent releases landed on October 16, 2026 and October 11, 2026 respectively.

## The numbers

| Metric | Access Services | CTC |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.2 (156 ratings)](https://appshunter.io/ios/app/access-services/id1111540411/reviews)** | [2.5 (327 ratings)](https://appshunter.io/ios/app/ctc-go/id1439818061/reviews) |
| Number of ratings | 156 | **327** |
| Positive reviews | **18.8% of reviews** | 10.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 56 MB | 55 MB |
| Requires iOS | **15.0** | 15.6 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Access Services](https://appshunter.io/developer/1458647241) | [Call The Car](https://appshunter.io/developer/1439817850) |

## What reviewers say

### Access Services

[App page](https://appshunter.io/ios/app/access-services/id1111540411)

Easily check your reservation status and track your vehicle in real time with a single tap. Confirm your trip, share your experience, rate your driver, and get live ETAs.

**Highlights:** Real-time vehicle tracking, Reservation status check, Trip confirmation, Driver and vehicle rating, Live ETA updates, Share ride experience

**Features:** macOS Compatibility

**In-app purchases:** none


### CTC

[App page](https://appshunter.io/ios/app/ctc-go/id1439818061)

Coordinate healthcare transportation for health plan members and drivers. Review reservations, rate rides, contact support, cancel, or schedule new appointments easily. This app is for authorized users of participating health plans.

**Highlights:** Review upcoming/past reservations, Rate rides, Contact call center, Cancel reservations, Schedule new reservations

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to schedule rides
- 👍 Convenient app for medical transportation
- 🙏 Grateful for the service

**What reviewers complain about**

- 🐛 Frequent app crashes and bugs
- 🔧 Unreliable and inconsistent functionality
- 🤯 Frustrating user experience
- 📞 Prefer calling over using the app
- 🔍 Difficult to find/select locations

**Reported bugs**

- App freezes during ride booking
- Incorrect address pre-population
- Inability to select appointment reason
- Login and registration issues
- Disappearing/lost ride requests

**Requested features**

- Allow editing of scheduled rides
- Improve address management and auto-fill
- Add dark mode option
- Provide better notifications and status updates
- Simplify the booking flow


## Frequently asked questions

### Is Access Services free?

Access Services is free to download, with no in-app purchases.

### Is CTC free?

CTC is free to download, with no in-app purchases.

### Which has better reviews, Access Services or CTC?

Access Services is rated higher. Access Services averages 3.2 out of 5 from 156 ratings, while CTC averages 2.5 from 327 ratings.

### Do Access Services or CTC have ads?

Neither Access Services nor CTC shows ads.

### Which is updated more often, Access Services or CTC?

Access Services ships an update every 3 months, and CTC every 2 weeks. Most recently, Access Services was updated on October 16, 2026 and CTC on October 11, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*