# Access Services vs RTS Access Ride Request

The clearest difference is update cadence: Access Services at every 3 months against RTS Access Ride Request's every 25 months. Access Services also leads on review sentiment (19% vs 0%) and ratings volume (156 vs 12). RTS Access Ride Request's advantage is iOS requirement (11.0 vs 15.0). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 3.2 for Access Services against 3.1 for RTS Access Ride Request. That said, the two scores are not equally well evidenced: Access Services has 156 ratings behind it against 12, so its average is the more settled of the two. Written reviews are what separate them: 19% of Access Services's written reviews are positive against 0% of RTS Access Ride Request's.

Access Services ships an update every 3 months, RTS Access Ride Request every 25 months. The most recent releases landed on September 18, 2026 and August 7, 2026 respectively.

## The numbers

| Metric | Access Services | RTS Access Ride Request |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.2 (156 ratings)](https://appshunter.io/ios/app/access-services/id1111540411/reviews)** | [3.1 (12 ratings)](https://appshunter.io/ios/app/rts-access-ride-request/id1550366566/reviews) |
| Number of ratings | **156** | 12 |
| Positive reviews | **18.8% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 25 months |
| Monetization | Free | Free |
| Size | 56 MB | 28 MB |
| Requires iOS | 15.0 | **11.0** |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Access Services](https://appshunter.io/developer/1458647241) | [RGRTA](https://appshunter.io/developer/807639156) |

## What reviewers say

### Access Services

[App page](https://appshunter.io/ios/app/access-services/id1111540411)

Easily check your reservation status and track your vehicle in real time with a single tap. Confirm your trip, share your experience, rate your driver, and get live ETAs.

**Highlights:** Real-time vehicle tracking, Reservation status check, Trip confirmation, Driver and vehicle rating, Live ETA updates, Share ride experience

**Features:** macOS Compatibility

**In-app purchases:** none


### RTS Access Ride Request

[App page](https://appshunter.io/ios/app/rts-access-ride-request/id1550366566)

Book and view paratransit trips for Monroe County, NY. Registration and approval are required before booking. Visit myRTS.com/Access for more information.

**Highlights:** Book paratransit trips, View scheduled trips, Monroe County, NY service, Requires registration and approval

**In-app purchases:** none


## Frequently asked questions

### Is Access Services free?

Access Services is free to download, with no in-app purchases.

### Is RTS Access Ride Request free?

RTS Access Ride Request is free to download, with no in-app purchases.

### Which has better reviews, Access Services or RTS Access Ride Request?

Access Services is rated higher. Access Services averages 3.2 out of 5 from 156 ratings, while RTS Access Ride Request averages 3.1 from 12 ratings.

### Do Access Services or RTS Access Ride Request have ads?

Neither Access Services nor RTS Access Ride Request shows ads.

### Which is updated more often, Access Services or RTS Access Ride Request?

Access Services ships an update every 3 months, and RTS Access Ride Request every 25 months. Most recently, Access Services was updated on September 18, 2026 and RTS Access Ride Request on August 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*