# ECP Claims vs Asurion

The clearest difference is rating: Asurion at 4.0 against ECP Claims's 3.6. Asurion also leads on update cadence (every 5 weeks vs every 10 months) and ratings volume (401 vs 18). ECP Claims's advantage is monetization model (free vs free with in-app purchases). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Asurion holds the better App Store score, 4.0 against 3.6. That said, the two scores are not equally well evidenced: Asurion has 401 ratings behind it against 18, so its average is the more settled of the two.

ECP Claims ships an update every 10 months, Asurion every 5 weeks. The most recent releases landed on October 24, 2026 and October 29, 2026 respectively.

## The numbers

| Metric | ECP Claims | Asurion |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.6 (18 ratings)](https://appshunter.io/ios/app/ecp-claims/id1112304894/reviews) | **[4.0 (401 ratings)](https://appshunter.io/ios/app/asurion/id1524530702/reviews)** |
| Number of ratings | 18 | **401** |
| Positive reviews | — | 21.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 10 months | **Every 5 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 24 MB | 43 MB |
| Requires iOS | 18.0 | **15.5** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [ECP Incorporated](https://appshunter.io/developer/432753881) | [Asurion Mobile Applications Inc](https://appshunter.io/developer/371405130) |

## What reviewers say

### ECP Claims

[App page](https://appshunter.io/ios/app/ecp-claims/id1112304894)

Easily file insurance claims remotely using your mobile device. The app guides you through selecting claim types, providing vehicle and personal information, and uploading photos. Receive immediate notifications on claim processing status.

**Highlights:** Remote claim filing, Three claim options (Interior, Exterior, Key/Fob), Personal and vehicle information input, Photo upload (up to 5 for Interior/Exterior), Claim processing notifications, Error notification and re-try functionality

**Features:** macOS Compatibility

**In-app purchases:** none


### Asurion

[App page](https://appshunter.io/ios/app/asurion/id1524530702)

Manage your technology protection plans and get expert support for your devices. File claims, track repairs, and troubleshoot issues with your mobile and home tech. Access plan benefits and receive helpful setup tips.

**Highlights:** File claims, Track repairs and replacements, Chat with tech experts, Troubleshoot device issues, View protection plan benefits, Get proactive tech tips

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Good customer service
- 🚀 Easy to use app
- 💡 Helpful tech expert support

**What reviewers complain about**

- 🐛 Buggy app with login issues
- 🔍 Difficult claims process
- 💰 Expensive and not worth the cost
- 🚫 Denied claims and poor coverage
- 🤖 Unhelpful and scripted customer service

**Reported bugs**

- App crashes and freezes
- Login loop issues
- Incompatibility with certain devices

**Requested features**

- Dark mode option
- Streamlined claims process
- Better transparency on coverage


## Frequently asked questions

### Is ECP Claims free?

ECP Claims is free to download, with no in-app purchases.

### Is Asurion free?

Asurion is free to download, with no in-app purchases.

### Which has better reviews, ECP Claims or Asurion?

Asurion is rated higher. ECP Claims averages 3.6 out of 5 from 18 ratings, while Asurion averages 4.0 from 401 ratings.

### Do ECP Claims or Asurion have ads?

Neither ECP Claims nor Asurion shows ads.

### Which is updated more often, ECP Claims or Asurion?

ECP Claims ships an update every 10 months, and Asurion every 5 weeks. Most recently, ECP Claims was updated on October 24, 2026 and Asurion on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*