# Flo by Moen™ vs Carrier SmartHome

The clearest difference is rating: Flo by Moen™ at 4.0 against Carrier SmartHome's 3.5. Flo by Moen™ also leads on review sentiment (35% vs 11%). Carrier SmartHome's advantage is update cadence (fortnightly vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Flo by Moen™ holds the better App Store score, 4.0 against 3.5. Both are backed by a comparable volume of ratings — 1.9K and 2.6K respectively. Written reviews point the same way: 35% of Flo by Moen™'s written reviews are positive against 11% of Carrier SmartHome's.

Flo by Moen™ ships an update every 2 months, Carrier SmartHome fortnightly. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.

## The numbers

| Metric | Flo by Moen™ | Carrier SmartHome |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (1.9K ratings)](https://appshunter.io/ios/app/flo-by-moen/id1114650234/reviews)** | [3.5 (2.6K ratings)](https://appshunter.io/ios/app/carrier-smarthome/id6503700523/reviews) |
| Number of ratings | 1.9K | **2.6K** |
| Positive reviews | **35.5% of reviews** | 10.9% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Fortnightly** |
| Monetization | Free | Free |
| Size | 73 MB | 193 MB |
| Requires iOS | **15.0** | 15.1 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Flo Technologies](https://appshunter.io/developer/1114650233) | [Carrier Corporation](https://appshunter.io/developer/542004889) |

## What reviewers say

### Flo by Moen™

[App page](https://appshunter.io/ios/app/flo-by-moen/id1114650234)

This app guides users through migrating their Flo by Moen devices to a new platform before the current app is deactivated. It provides a step-by-step process to ensure a smooth transition for water damage and leak protection devices.

**Highlights:** Guided device migration, Step-by-step instructions, Water damage protection device transfer, Leak detector device transfer, App deactivation guidance

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Piece of mind
- 🚀 Monitors water usage
- 🚀 Detects leaks
- 🚀 Ability to shut off water remotely
- 🚀 Provides detailed water usage data

**What reviewers complain about**

- 🐛 Inaccurate fixture detection
- 🐛 Frequent false alarms and water shutoffs
- 🐛 Buggy app with connectivity issues
- 🐛 Limited customization and control options
- 🐛 Inconsistent water usage tracking

**Reported bugs**

- App crashes and freezes
- Inability to connect devices to WiFi
- Incorrect water usage data and categorization
- Water shutoffs during normal usage
- Sensor connectivity issues and failures

**Requested features**

- Ability to customize fixture types
- More granular water usage reporting
- Automated home/away mode
- Integration with more smart home platforms
- Improved app responsiveness and stability


### Carrier SmartHome

[App page](https://appshunter.io/ios/app/carrier-smarthome/id6503700523)

Manage your home's comfort remotely with this app. Adjust temperature, create custom schedules, monitor energy usage, and receive real-time alerts for your compatible Carrier system. Redefine your home comfort experience with intuitive control.

**Highlights:** Remote temperature and humidity adjustment, Customizable smart scheduling, Energy usage monitoring, Real-time system alerts, Intuitive user interface

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Significant improvement
- 👍 Intuitive and easy to use
- 👍 Sleek, modern feel
- 👍 Refreshed look and improved experience
- 👍 Good screens

**What reviewers complain about**

- 🐛 App freezes and requires force quit
- 🐛 Doesn't show correct operating status
- 🐛 Doesn't update outside temperature
- 🐛 Fails to register temperature changes
- 🐛 Unreliable connection and sync issues

**Reported bugs**

- App freezes and becomes unresponsive
- Operating status not in sync with wall controller
- Notifications don't work or are delayed
- AQI data is inaccurate for user's location
- Temperature changes not reflected in app

**Requested features**

- Show system operating status (heating, cooling)
- Display energy consumption details
- Add more temperature schedule options
- Integrate with Apple HomeKit
- Show outside temperature measured by the system


## Frequently asked questions

### Is Flo by Moen™ free?

Flo by Moen™ is free to download, with no in-app purchases.

### Is Carrier SmartHome free?

Carrier SmartHome is free to download, with no in-app purchases.

### Which has better reviews, Flo by Moen™ or Carrier SmartHome?

Flo by Moen™ is rated higher. Flo by Moen™ averages 4.0 out of 5 from 1.9K ratings, while Carrier SmartHome averages 3.5 from 2.6K ratings.

### Do Flo by Moen™ or Carrier SmartHome have ads?

Neither Flo by Moen™ nor Carrier SmartHome shows ads.

### Which is updated more often, Flo by Moen™ or Carrier SmartHome?

Flo by Moen™ ships an update every 2 months, and Carrier SmartHome fortnightly. Most recently, Flo by Moen™ was updated on November 6, 2026 and Carrier SmartHome on November 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*