# Mojo Helpdesk vs PTCI WiFi

The clearest difference is review sentiment: PTCI WiFi at 60% against Mojo Helpdesk's 13%. PTCI WiFi also leads on rating (4.8 vs 1.8) and ratings volume (67 vs 15). Mojo Helpdesk's advantage is update cadence (every 5 weeks vs every 3 months) and iOS requirement (13.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PTCI WiFi holds the better App Store score, 4.8 against 1.8. Both are backed by a comparable volume of ratings — 15 and 67 respectively. Written reviews point the same way: 13% of Mojo Helpdesk's written reviews are positive against 60% of PTCI WiFi's.

Mojo Helpdesk ships an update every 5 weeks, PTCI WiFi every 3 months. Both last shipped on October 24, 2026.

## The numbers

| Metric | Mojo Helpdesk | PTCI WiFi |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.8 (15 ratings)](https://appshunter.io/ios/app/mojo-helpdesk/id1118071172/reviews) | **[4.8 (67 ratings)](https://appshunter.io/ios/app/ptci-wifi/id1639315344/reviews)** |
| Number of ratings | 15 | **67** |
| Positive reviews | 12.5% of reviews | **60.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 3 months |
| Monetization | Free | Free |
| Size | 16 MB | 138 MB |
| Requires iOS | **13.0** | 16.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Metadot Corporation](https://appshunter.io/developer/1118071171) | [PTCI](https://appshunter.io/developer/1174447268) |

## What reviewers say

### Mojo Helpdesk

[App page](https://appshunter.io/ios/app/mojo-helpdesk/id1118071172)

Manage support tickets, contacts, and agents efficiently on the go. This app provides real-time visibility into your helpdesk account, allowing for ticket resolution, management of queues, and access to reports and account settings.

**Highlights:** Ticket management, Contact and agent management, Real-time visibility, Reporting and analytics, Account administration, Multi-helpdesk support

**Features:** macOS Compatibility

**In-app purchases:** none


### PTCI WiFi

[App page](https://appshunter.io/ios/app/ptci-wifi/id1639315344)

Manage your home Wi-Fi network with this app. It offers features for network security, parental controls, usage management, and guest network setup.

**Highlights:** Network security management, Parental controls, Manage network usage, Set up guest Wi-Fi, Simple to use

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Mojo Helpdesk free?

Mojo Helpdesk is free to download, with no in-app purchases.

### Is PTCI WiFi free?

PTCI WiFi is free to download, with no in-app purchases.

### Which has better reviews, Mojo Helpdesk or PTCI WiFi?

PTCI WiFi is rated higher. Mojo Helpdesk averages 1.8 out of 5 from 15 ratings, while PTCI WiFi averages 4.8 from 67 ratings.

### Do Mojo Helpdesk or PTCI WiFi have ads?

Neither Mojo Helpdesk nor PTCI WiFi shows ads.

### Which is updated more often, Mojo Helpdesk or PTCI WiFi?

Mojo Helpdesk ships an update every 5 weeks, and PTCI WiFi every 3 months. Most recently, Mojo Helpdesk was updated on October 24, 2026 and PTCI WiFi on October 24, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*