# Mojo Helpdesk vs IDR Portal

The clearest difference is rating: IDR Portal at 5.0 against Mojo Helpdesk's 1.8. IDR Portal also leads on update cadence (every 2 weeks vs every 5 weeks). Mojo Helpdesk's advantage is ratings volume (15 vs 1) and iOS requirement (13.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

IDR Portal holds the better App Store score, 5.0 against 1.8. That said, the two scores are not equally well evidenced: Mojo Helpdesk has 15 ratings behind it against 1, so its average is the more settled of the two.

Mojo Helpdesk ships an update every 5 weeks, IDR Portal every 2 weeks. The most recent releases landed on November 2, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | Mojo Helpdesk | IDR Portal |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.8 (15 ratings)](https://appshunter.io/ios/app/mojo-helpdesk/id1118071172/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/idr-portal/id6502960849/reviews)** |
| Number of ratings | **15** | 1 |
| Positive reviews | 12.5% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 16 MB | 29 MB |
| Requires iOS | **13.0** | 15.1 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Metadot Corporation](https://appshunter.io/developer/1118071171) | [Installations Done Right LLC](https://appshunter.io/developer/1747576345) |

## What reviewers say

### Mojo Helpdesk

[App page](https://appshunter.io/ios/app/mojo-helpdesk/id1118071172)

Manage support tickets, contacts, and agents efficiently on the go. This app provides real-time visibility into your helpdesk account, allowing for ticket resolution, management of queues, and access to reports and account settings.

**Highlights:** Ticket management, Contact and agent management, Real-time visibility, Reporting and analytics, Account administration, Multi-helpdesk support

**Features:** macOS Compatibility

**In-app purchases:** none


### IDR Portal

[App page](https://appshunter.io/ios/app/idr-portal/id6502960849)

Streamline daily operations and enhance productivity with this business management tool. It offers role-based access, work order management, and real-time inventory tracking. A built-in QR code scanner provides quick access to item details.

**Highlights:** Role-based login, Work order creation and management, Real-time inventory tracking, Equipment request acceptance/declining, QR code scanner, Real-time notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Mojo Helpdesk free?

Mojo Helpdesk is free to download, with no in-app purchases.

### Is IDR Portal free?

IDR Portal is free to download, with no in-app purchases.

### Which has better reviews, Mojo Helpdesk or IDR Portal?

IDR Portal is rated higher. Mojo Helpdesk averages 1.8 out of 5 from 15 ratings, while IDR Portal averages 5.0 from 1 ratings.

### Do Mojo Helpdesk or IDR Portal have ads?

Neither Mojo Helpdesk nor IDR Portal shows ads.

### Which is updated more often, Mojo Helpdesk or IDR Portal?

Mojo Helpdesk ships an update every 5 weeks, and IDR Portal every 2 weeks. Most recently, Mojo Helpdesk was updated on November 2, 2026 and IDR Portal on October 30, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*