# VanMoof vs Swapfiets

The clearest difference is rating: Swapfiets at 4.6 against VanMoof's 4.0. Swapfiets also leads on update cadence (every 2 weeks vs monthly). VanMoof's advantage is monetization model (free vs subscription) and review sentiment (54% vs 27%). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Swapfiets holds the better App Store score, 4.6 against 4.0. Both are backed by a comparable volume of ratings — 341 and 519 respectively. Written reviews complicate that: 54% of VanMoof's written reviews are positive against 27% of Swapfiets's, so the app with the better star average is not the one people write more warmly about.

VanMoof ships an update monthly, Swapfiets every 2 weeks. The most recent releases landed on November 6, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | VanMoof | Swapfiets |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.0 (341 ratings)](https://appshunter.io/ios/app/vanmoof/id1119135275/reviews) | **[4.6 (519 ratings)](https://appshunter.io/ios/app/swapfiets/id1330923084/reviews)** |
| Number of ratings | 341 | **519** |
| Positive reviews | **54.0% of reviews** | 26.9% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Every 2 weeks** |
| Monetization | **Free** | Subscription |
| Size | 185 MB | 112 MB |
| Requires iOS | **16.0** | 16.4 |
| Devices | **iPhone, iPad, Apple Watch** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [VanMoof BV](https://appshunter.io/developer/1119135274) | [Swapfiets](https://appshunter.io/developer/1293831784) |

## What reviewers say

### VanMoof

[App page](https://appshunter.io/ios/app/vanmoof/id1119135275)

Control your electric bike remotely. Lock/unlock, check battery, and track rides. Customize bike settings like motor assistance and lights. Share your bike and report it missing.

**Highlights:** Remote lock/unlock, Battery level check, Ride tracking and overview, Bike settings customization, Bike sharing, Report bike as missing

**Features:** Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Smooth ride
- 🔒 Reliable anti-theft features
- 👍 Sleek and innovative design
- 💡 Useful app integration
- 🚲 Great biking experience overall

**What reviewers complain about**

- 🐛 Buggy app with connectivity issues
- 🔋 Battery percentage and range tracking inaccuracies
- 👎 Clunky and frustrating app experience
- 🗺️ Unreliable GPS and location tracking
- 🔍 Lack of app customization and personalization

**Reported bugs**

- App frequently logs users out
- Firmware updates causing issues with bike functionality
- Inconsistent battery level and range reporting
- Apple Watch app connectivity problems
- Unreliable unlock and lock features

**Requested features**

- Ability to manually adjust gear shifting points
- Integration with Apple Health and fitness tracking
- In-app navigation and route planning
- Customizable alarm and notification settings
- Multilingual app support (e.g. French, German)


### Swapfiets

[App page](https://appshunter.io/ios/app/swapfiets/id1330923084)

This service offers a working bicycle for a fixed monthly fee. If your bike has issues, book a service appointment through the app for repair or replacement, either at a store or at your location.

**Highlights:** Monthly bicycle subscription, Guaranteed working bike, App-based service booking, On-demand repair or swap, Find nearest store

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚴 Quality bikes with reliable construction
- 🔧 Convenient maintenance and repair service
- 💰 Affordable subscription model
- 🏪 Friendly and helpful staff in stores
- 🛡️ Peace of mind with bike protection

**What reviewers complain about**

- 🐛 App frequently crashes and malfunctions
- 📱 App requires constant use for essential functions
- ⏳ Long wait times for repairs and appointments
- 💸 Hidden fees and unexpected charges
- 🔐 Difficult cancellation process with rigid policies

**Reported bugs**

- Login fails with 'something went wrong' error
- App crashes on appointment booking
- Time slot selection not saving in cancellation flow
- Swap button non-functional
- App incompatible with older iPhone models

**Requested features**

- Alternative cancellation methods beyond app
- Phone-based customer support availability
- Home pickup service for bike returns
- Clear appointment confirmation system
- Better bike size and model selection


## Frequently asked questions

### Is VanMoof free?

VanMoof is free to download, with no in-app purchases.

### Is Swapfiets free?

Swapfiets is free to download, with no in-app purchases.

### Which has better reviews, VanMoof or Swapfiets?

Swapfiets is rated higher. VanMoof averages 4.0 out of 5 from 341 ratings, while Swapfiets averages 4.6 from 519 ratings.

### Do VanMoof or Swapfiets have ads?

Neither VanMoof nor Swapfiets shows ads.

### Which is updated more often, VanMoof or Swapfiets?

VanMoof ships an update monthly, and Swapfiets every 2 weeks. Most recently, VanMoof was updated on November 6, 2026 and Swapfiets on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*