# mHelpDesk vs VixxoLink

The clearest difference is review sentiment: mHelpDesk at 42% against VixxoLink's 5%. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

mHelpDesk ships an update every 3 months, VixxoLink every 2 months. The most recent releases landed on June 11, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | mHelpDesk | VixxoLink |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.5 (197 ratings)](https://appshunter.io/ios/app/mhelpdesk/id1120307262/reviews)** | — |
| Number of ratings | **197** | — |
| Positive reviews | **41.7% of reviews** | 4.5% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 40 MB | 57 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [mHelpdesk, LLC](https://appshunter.io/developer/468951750) | [Vixxo](https://appshunter.io/developer/1318029245) |

## What reviewers say

### mHelpDesk

[App page](https://appshunter.io/ios/app/mhelpdesk/id1120307262)

Streamline your field service business with a comprehensive mobile solution. Manage scheduling, create estimates and invoices, and communicate with customers and staff seamlessly. Work offline and sync automatically when a connection is restored.

**Highlights:** Offline/online sync, Simplified scheduling, Onsite estimates, Faster invoicing, Customer support tools, Field and office communication

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly interface and easy navigation
- 💼 Comprehensive features for estimates and invoicing
- 📱 Good mobile app functionality for field work
- 💳 Easy payment processing and credit card acceptance
- 🎯 Effective scheduling and job management

**What reviewers complain about**

- 🐌 Extremely slow app performance and loading times
- 🐛 Frequent crashes and glitches
- 🔄 Poor syncing between mobile app and web version
- 📱 Not optimized for iPhone X/XS and newer screen sizes
- 🔐 Location tracking concerns and privacy issues

**Reported bugs**

- App freezes when scrolling on iOS 16+
- Entire screen moves when attempting to sign documents
- Cannot navigate between jobs without closing and reopening app
- Same job information displays for multiple work orders
- Photo upload failures

**Requested features**

- Landscape orientation support for iPad and tablets
- PDF upload capability from mobile app
- Improved screen rotation and responsiveness
- Better syncing between mobile and web platforms
- Modern UI redesign for current screen sizes


### VixxoLink

[App page](https://appshunter.io/ios/app/vixxolink/id1318029246)

This app helps technicians manage their work for clients. It allows for easy job site check-in, documentation of tasks with photos, and customer sign-off. It also supports offline use and streamlines work assessment and resolution details.

**Highlights:** Job site check-in with location data, Review Service Requests, Document work with photos, Capture customer sign-off, Offline support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is mHelpDesk free?

mHelpDesk is free to download, with no in-app purchases.

### Is VixxoLink free?

VixxoLink is free to download, with no in-app purchases.

### Do mHelpDesk or VixxoLink have ads?

Neither mHelpDesk nor VixxoLink shows ads.

### Which is updated more often, mHelpDesk or VixxoLink?

mHelpDesk ships an update every 3 months, and VixxoLink every 2 months. Most recently, mHelpDesk was updated on June 11, 2026 and VixxoLink on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*