# mHelpDesk vs MyInfo Mobile

The clearest difference is rating: MyInfo Mobile at 4.1 against mHelpDesk's 3.5. mHelpDesk's advantage is ratings volume (198 vs 18). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MyInfo Mobile holds the better App Store score, 4.1 against 3.5. That said, the two scores are not equally well evidenced: mHelpDesk has 198 ratings behind it against 18, so its average is the more settled of the two.

mHelpDesk ships an update every 3 months, MyInfo Mobile every 2 months. Both last shipped on October 24, 2026.

## The numbers

| Metric | mHelpDesk | MyInfo Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.5 (198 ratings)](https://appshunter.io/ios/app/mhelpdesk/id1120307262/reviews) | **[4.1 (18 ratings)](https://appshunter.io/ios/app/myinfo-mobile/id1439589503/reviews)** |
| Number of ratings | **198** | 18 |
| Positive reviews | 41.7% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 41 MB | 30 MB |
| Requires iOS | 16.0 | **15.1** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [mHelpdesk, LLC](https://appshunter.io/developer/468951750) | [DM Payroll Services](https://appshunter.io/developer/1439589502) |

## What reviewers say

### mHelpDesk

[App page](https://appshunter.io/ios/app/mhelpdesk/id1120307262)

Streamline your field service business with a comprehensive mobile solution. Manage scheduling, create estimates and invoices, and communicate with customers and staff seamlessly. Work offline and sync automatically when a connection is restored.

**Highlights:** Offline/online sync, Simplified scheduling, Onsite estimates, Faster invoicing, Customer support tools, Field and office communication

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly interface and easy navigation
- 💼 Comprehensive features for estimates and invoicing
- 📱 Good mobile app functionality for field work
- 💳 Easy payment processing and credit card acceptance
- 🎯 Effective scheduling and job management

**What reviewers complain about**

- 🐌 Extremely slow app performance and loading times
- 🐛 Frequent crashes and glitches
- 🔄 Poor syncing between mobile app and web version
- 📱 Not optimized for iPhone X/XS and newer screen sizes
- 🔐 Location tracking concerns and privacy issues

**Reported bugs**

- App freezes when scrolling on iOS 16+
- Entire screen moves when attempting to sign documents
- Cannot navigate between jobs without closing and reopening app
- Same job information displays for multiple work orders
- Photo upload failures

**Requested features**

- Landscape orientation support for iPad and tablets
- PDF upload capability from mobile app
- Improved screen rotation and responsiveness
- Better syncing between mobile and web platforms
- Modern UI redesign for current screen sizes


### MyInfo Mobile

[App page](https://appshunter.io/ios/app/myinfo-mobile/id1439589503)

Access and manage your personal employee information, including pay stubs and emergency contacts. Quickly view your latest and historical pay stubs. Update your personal details and employer contact information with ease.

**Highlights:** Manage personal information, Access recent pay stubs, View pay stub history, Manage emergency contacts

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is mHelpDesk free?

mHelpDesk is free to download, with no in-app purchases.

### Is MyInfo Mobile free?

MyInfo Mobile is free to download, with no in-app purchases.

### Which has better reviews, mHelpDesk or MyInfo Mobile?

MyInfo Mobile is rated higher. mHelpDesk averages 3.5 out of 5 from 198 ratings, while MyInfo Mobile averages 4.1 from 18 ratings.

### Do mHelpDesk or MyInfo Mobile have ads?

Neither mHelpDesk nor MyInfo Mobile shows ads.

### Which is updated more often, mHelpDesk or MyInfo Mobile?

mHelpDesk ships an update every 3 months, and MyInfo Mobile every 2 months. Most recently, mHelpDesk was updated on October 24, 2026 and MyInfo Mobile on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*