# mHelpDesk vs Service Call Plus

The clearest difference is review sentiment: Service Call Plus at 100% against mHelpDesk's 42%. Service Call Plus also leads on rating (5.0 vs 3.5) and update cadence (every 4 weeks vs every 3 months). mHelpDesk's advantage is in-app purchases (none vs 1) and ratings volume (197 vs 6). On price, ads and device support there is nothing between them.

Both are free to download. Service Call Plus sells 1 in-app purchase, starting at $6.99 per month. mHelpDesk asks for nothing beyond the download.

Service Call Plus holds the better App Store score, 5.0 against 3.5. That said, the two scores are not equally well evidenced: mHelpDesk has 197 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 42% of mHelpDesk's written reviews are positive against 100% of Service Call Plus's.

mHelpDesk ships an update every 3 months, Service Call Plus every 4 weeks. The most recent releases landed on June 11, 2026 and August 24, 2026 respectively.

## The numbers

| Metric | mHelpDesk | Service Call Plus |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.5 (197 ratings)](https://appshunter.io/ios/app/mhelpdesk/id1120307262/reviews) | **[5.0 (6 ratings)](https://appshunter.io/ios/app/service-call-plus/id1567301329/reviews)** |
| Number of ratings | **197** | 6 |
| Positive reviews | 41.7% of reviews | **100.0% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 4 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 40 MB | 5 MB |
| Requires iOS | 16.0 | **13.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [mHelpdesk, LLC](https://appshunter.io/developer/468951750) | [mpengo Ltd.](https://appshunter.io/developer/442141186) |

## What reviewers say

### mHelpDesk

[App page](https://appshunter.io/ios/app/mhelpdesk/id1120307262)

Streamline your field service business with a comprehensive mobile solution. Manage scheduling, create estimates and invoices, and communicate with customers and staff seamlessly. Work offline and sync automatically when a connection is restored.

**Highlights:** Offline/online sync, Simplified scheduling, Onsite estimates, Faster invoicing, Customer support tools, Field and office communication

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly interface and easy navigation
- 💼 Comprehensive features for estimates and invoicing
- 📱 Good mobile app functionality for field work
- 💳 Easy payment processing and credit card acceptance
- 🎯 Effective scheduling and job management

**What reviewers complain about**

- 🐌 Extremely slow app performance and loading times
- 🐛 Frequent crashes and glitches
- 🔄 Poor syncing between mobile app and web version
- 📱 Not optimized for iPhone X/XS and newer screen sizes
- 🔐 Location tracking concerns and privacy issues

**Reported bugs**

- App freezes when scrolling on iOS 16+
- Entire screen moves when attempting to sign documents
- Cannot navigate between jobs without closing and reopening app
- Same job information displays for multiple work orders
- Photo upload failures

**Requested features**

- Landscape orientation support for iPad and tablets
- PDF upload capability from mobile app
- Improved screen rotation and responsiveness
- Better syncing between mobile and web platforms
- Modern UI redesign for current screen sizes


### Service Call Plus

[App page](https://appshunter.io/ios/app/service-call-plus/id1567301329)

Manage your service business from call to invoice with this comprehensive app. Track time, materials, and customer history. It offers offline access, data syncing, and reporting to streamline operations for tradespeople.

**Highlights:** Call management from first contact to invoicing, Customer history and contact management, Time and material tracking for invoicing, Signature capture for work approval, Offline access and data syncing, Built-in business and work reports, Receivables module with credit card processing

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Monthly subscription | $6.99 | per month |


## Frequently asked questions

### Is mHelpDesk free?

mHelpDesk is free to download, with no in-app purchases.

### Is Service Call Plus free?

Service Call Plus is free to download, with in-app purchases available.

### Which has better reviews, mHelpDesk or Service Call Plus?

Service Call Plus is rated higher. mHelpDesk averages 3.5 out of 5 from 197 ratings, while Service Call Plus averages 5.0 from 6 ratings.

### Do mHelpDesk or Service Call Plus have ads?

Neither mHelpDesk nor Service Call Plus shows ads.

### Which is updated more often, mHelpDesk or Service Call Plus?

mHelpDesk ships an update every 3 months, and Service Call Plus every 4 weeks. Most recently, mHelpDesk was updated on June 11, 2026 and Service Call Plus on August 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*