# CircleLoop vs ICT Hero Helpdesk

The clearest difference is update cadence: ICT Hero Helpdesk at every 11 days against CircleLoop's monthly. CircleLoop's advantage is iOS requirement (16.6 vs 26.4). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

CircleLoop ships an update monthly, ICT Hero Helpdesk every 11 days. The most recent releases landed on November 2, 2026 and November 9, 2026 respectively.

## The numbers

| Metric | CircleLoop | ICT Hero Helpdesk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (18 ratings)](https://appshunter.io/ios/app/circleloop/id1120683212/reviews)** | — |
| Number of ratings | **18** | — |
| Positive reviews | 31.7% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Every 11 days** |
| Monetization | Freemium | — |
| Size | 88 MB | 2 MB |
| Requires iOS | **16.6** | 26.4 |
| Devices | iPhone, Apple Watch | iPhone, iPad |
| Age rating | 17+ | 4+ |
| Developer | [Gamma](https://appshunter.io/developer/445329272) | [ICT Hero](https://appshunter.io/developer/1895783106) |

## What reviewers say

### CircleLoop

[App page](https://appshunter.io/ios/app/circleloop/id1120683212)

This app provides a cloud-based business phone system for iOS devices. Choose a new number or transfer an existing one to make and receive calls from your smartphone. It offers features like call recording, voicemail to text, and integrations with popular business tools.

**Highlights:** Cloud-based business phone system, Choose or transfer business numbers, Call recording, Voicemail to text, Integrations with CRM and Slack, Conference calling

**Features:** Siri integration, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use interface
- 💡 Innovative business phone solution
- 🚀 Smooth running app
- 👍 Great for business communication
- 👍 Cost-effective solution

**What reviewers complain about**

- 🐛 App frequently crashes
- 🐛 Calls not coming through
- 🐛 Calls dropping mid-conversation
- 🐛 App freezes intermittently
- 🐛 Inconsistent notification delivery

**Reported bugs**

- No notifications or pop-ups for new messages
- Messages are not kept under contact names/numbers
- New update doesn't work
- App completely unusable since update
- Phone calls show company number instead of customer's

**Requested features**

- Add music on hold feature
- Develop an iPad version
- Focus on core functionality over analytics


### ICT Hero Helpdesk

[App page](https://appshunter.io/ios/app/ict-hero-helpdesk/id6764443221)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is CircleLoop free?

CircleLoop is free to download, with no in-app purchases.

### Is ICT Hero Helpdesk free?

ICT Hero Helpdesk is free to download, with no in-app purchases.

### Do CircleLoop or ICT Hero Helpdesk have ads?

Neither CircleLoop nor ICT Hero Helpdesk shows ads.

### Which is updated more often, CircleLoop or ICT Hero Helpdesk?

CircleLoop ships an update monthly, and ICT Hero Helpdesk every 11 days. Most recently, CircleLoop was updated on November 2, 2026 and ICT Hero Helpdesk on November 9, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*