# Superhuman Mail vs Gorgias Helpdesk

The clearest difference is rating: Superhuman Mail at 4.6 against Gorgias Helpdesk's 1.6. Superhuman Mail also leads on review sentiment (41% vs 3%) and ratings volume (3.7K vs 77). Gorgias Helpdesk's advantage is in-app purchases (none vs 1) and iOS requirement (15.1 vs 26.0). On price, ads, monetization model and device support there is nothing between them.

Both are free to download. Superhuman Mail sells 1 in-app purchase, starting at $29.99 per month. Gorgias Helpdesk asks for nothing beyond the download.

Superhuman Mail holds the better App Store score, 4.6 against 1.6. That said, the two scores are not equally well evidenced: Superhuman Mail has 3.7K ratings behind it against 77, so its average is the more settled of the two. Written reviews point the same way: 41% of Superhuman Mail's written reviews are positive against 3% of Gorgias Helpdesk's.

Superhuman Mail ships an update weekly, Gorgias Helpdesk monthly. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Superhuman Mail | Gorgias Helpdesk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (3.7K ratings)](https://appshunter.io/ios/app/superhuman-mail/id1120837655/reviews)** | [1.6 (77 ratings)](https://appshunter.io/ios/app/gorgias-helpdesk/id1397660619/reviews) |
| Number of ratings | **3.7K** | 77 |
| Positive reviews | **41.1% of reviews** | 2.9% of reviews |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | **Weekly** | Monthly |
| Monetization | Free with in-app purchases | Freemium |
| Size | 101 MB | 38 MB |
| Requires iOS | 26.0 | **15.1** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 12+ | 4+ |
| Developer | [Superhuman Labs](https://appshunter.io/developer/1120837654) | [Gorgias Inc.](https://appshunter.io/developer/1380948847) |

## What reviewers say

### Superhuman Mail

[App page](https://appshunter.io/ios/app/superhuman-mail/id1120837655)

This email application streamlines inbox management with AI-powered drafting and summarization. It helps users prioritize important messages, schedule emails for optimal delivery, and collaborate with teams through shared email views and integrated CRM tools. Save time and improve responsiveness with advanced features.

**Highlights:** AI email drafting, Automatic email summarization, Customizable inbox triage, Scheduled email delivery, Email sharing and commenting, Calendar integration, CRM integrations (HubSpot, Salesforce)

**Features:** Apple Wallet, Vision Pro support, iPhone Duo support

**In-app purchases (1)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Monthly Subscription | $29.99 | per month |

**What reviewers like**

- 🚀 Fast and efficient
- 👍 Great user experience
- 🔒 Robust security features
- 💡 Innovative AI-powered features
- 🕰 Time-saving productivity tools

**What reviewers complain about**

- 💰 Expensive subscription
- 🐛 Bugs and crashes
- 🔋 High battery consumption
- 📱 Lacking mobile app features
- 🤔 Confusing onboarding process

**Reported bugs**

- Login issues and account activation problems
- Emails not loading or syncing properly
- Formatting issues in email threads
- Crashes and freezes on various devices

**Requested features**

- Unified inbox for multiple accounts
- Better calendar integration
- More customization options
- Improved mobile app experience
- Table support in email composition


### Gorgias Helpdesk

[App page](https://appshunter.io/ios/app/gorgias-helpdesk/id1397660619)

Manage customer support across email, live chat, phone, and social media from a single mobile interface. Streamline ticket management, view customer history, and respond instantly with templates and macros to save time and money.

**Highlights:** Unified inbox for all channels, View customer history across channels, Respond instantly with templates, Use macros for quick answers, Support for multiple stores, Access customer order details

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ✅ Desktop version works well and is feature-rich
- 📱 Basic mobile functionality available for reading tickets
- 🔄 Platform overall decent for customer service management

**What reviewers complain about**

- 🐛 Text input jumps around and scrambles words while typing
- 🔐 Frequent unexpected logouts requiring re-authentication
- 📲 Push notifications don't work reliably or at all
- ⌨️ Autocorrect/predictive text causes gibberish output
- 🔑 Complex login process with authentication loops

**Reported bugs**

- Text input cursor jumps around during typing
- Words get scrambled or autocorrected incorrectly
- Keyboard inserts random words while typing
- Unexpected logouts every few hours or days
- Authentication verification loops that don't resolve

**Requested features**

- iPad landscape mode orientation support
- Google Sign-In authentication option
- Photo upload from phone gallery
- Working push notifications for new messages
- Search functionality for tickets and conversations


## Frequently asked questions

### Is Superhuman Mail free?

Superhuman Mail is free to download, with in-app purchases available.

### Is Gorgias Helpdesk free?

Gorgias Helpdesk is free to download, with no in-app purchases.

### Which has better reviews, Superhuman Mail or Gorgias Helpdesk?

Superhuman Mail is rated higher. Superhuman Mail averages 4.6 out of 5 from 3.7K ratings, while Gorgias Helpdesk averages 1.6 from 77 ratings.

### Do Superhuman Mail or Gorgias Helpdesk have ads?

Neither Superhuman Mail nor Gorgias Helpdesk shows ads.

### Which is updated more often, Superhuman Mail or Gorgias Helpdesk?

Superhuman Mail ships an update weekly, and Gorgias Helpdesk monthly. Most recently, Superhuman Mail was updated on October 29, 2026 and Gorgias Helpdesk on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*