# Lansing Connect vs LaundryPay

The clearest difference is ads: LaundryPay at none against Lansing Connect's shown. LaundryPay also leads on update cadence (every 2 months vs every 14 months) and monetization model (free vs ad-supported). Lansing Connect's advantage is rating (2.8 vs 2.4) and review sentiment (36% vs 21%). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Lansing Connect holds the better App Store score, 2.8 against 2.4. That said, the two scores are not equally well evidenced: LaundryPay has 98 ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 36% of Lansing Connect's written reviews are positive against 21% of LaundryPay's.

Lansing Connect ships an update every 14 months, LaundryPay every 2 months. The most recent releases landed on October 4, 2026 and October 17, 2026 respectively.

## The numbers

| Metric | Lansing Connect | LaundryPay |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.8 (10 ratings)](https://appshunter.io/ios/app/lansing-connect/id1121839355/reviews)** | [2.4 (98 ratings)](https://appshunter.io/ios/app/laundrypay/id1357497890/reviews) |
| Number of ratings | 10 | **98** |
| Positive reviews | **36.4% of reviews** | 21.0% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 14 months | **Every 2 months** |
| Monetization | Ad-supported | **Free** |
| Size | 29 MB | 67 MB |
| Requires iOS | **12.0** | 15.6 |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [City of Lansing](https://appshunter.io/developer/1387767850) | [Laundrylux Inc.](https://appshunter.io/developer/1357497889) |

## What reviewers say

### Lansing Connect

[App page](https://appshunter.io/ios/app/lansing-connect/id1121839355)

Report non-emergency civic issues directly to city government from your smart device. Submit photos and videos of community problems and track the progress of your reports. Help improve your community by engaging with local government.

**Highlights:** Real-time civic issue reporting, Submit photos and videos, Track report progress, Direct communication with city government, Free to use

**In-app purchases:** none


### LaundryPay

[App page](https://appshunter.io/ios/app/laundrypay/id1357497890)

Pay for laundry services directly from your smartphone at participating laundromats. Check machine availability and get notified when your cycle is complete, simplifying your laundry routine.

**Highlights:** Smartphone payment for laundry, Check washer/dryer availability, Laundry completion notifications, Hassle-free payment experience

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient alternative to quarters
- 👍 Loyalty points for discounts
- 👍 App notifies when laundry is done
- 👍 Can see machine availability
- 👍 Modernized laundromat experience

**What reviewers complain about**

- 💳 Cannot add credit/debit cards
- 💸 Funds lost on deleted accounts
- ❓ No refunds for remaining balance
- 📶 Requires laundromat WiFi
- 💰 High minimum load amounts

**Reported bugs**

- Pay card not found error
- App glitches when adding time
- Double charges for added time
- Cannot log in after initial use
- App crashes or freezes

**Requested features**

- Allow loading funds with credit/debit cards directly
- Implement refunds for remaining balances
- Remove minimum load amounts
- Allow app usage outside laundromat WiFi
- Improve customer support accessibility


## Frequently asked questions

### Is Lansing Connect free?

Lansing Connect is free to download, with no in-app purchases.

### Is LaundryPay free?

LaundryPay is free to download, with no in-app purchases.

### Which has better reviews, Lansing Connect or LaundryPay?

Lansing Connect is rated higher. Lansing Connect averages 2.8 out of 5 from 10 ratings, while LaundryPay averages 2.4 from 98 ratings.

### Do Lansing Connect or LaundryPay have ads?

Lansing Connect shows ads; LaundryPay does not.

### Which is updated more often, Lansing Connect or LaundryPay?

Lansing Connect ships an update every 14 months, and LaundryPay every 2 months. Most recently, Lansing Connect was updated on October 4, 2026 and LaundryPay on October 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*