# Lansing Connect vs Consumers Energy

The clearest difference is rating: Consumers Energy at 4.7 against Lansing Connect's 3.1. Consumers Energy also leads on ads (none vs shown) and update cadence (every 4 weeks vs every 14 months). Lansing Connect's advantage is review sentiment (36% vs 25%) and iOS requirement (12.0 vs 16.0). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Consumers Energy holds the better App Store score, 4.7 against 3.1. That said, the two scores are not equally well evidenced: Consumers Energy has 23K ratings behind it against 12, so its average is the more settled of the two. Written reviews complicate that: 36% of Lansing Connect's written reviews are positive against 25% of Consumers Energy's, so the app with the better star average is not the one people write more warmly about.

Lansing Connect ships an update every 14 months, Consumers Energy every 4 weeks. The most recent releases landed on November 6, 2026 and November 8, 2026 respectively.

## The numbers

| Metric | Lansing Connect | Consumers Energy |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.1 (12 ratings)](https://appshunter.io/ios/app/lansing-connect/id1121839355/reviews) | **[4.7 (23K ratings)](https://appshunter.io/ios/app/consumers-energy/id1586004803/reviews)** |
| Number of ratings | 12 | **23K** |
| Positive reviews | **36.4% of reviews** | 24.5% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 14 months | **Every 4 weeks** |
| Monetization | Ad-supported | **Free** |
| Size | 29 MB | 127 MB |
| Requires iOS | **12.0** | 16.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [City of Lansing](https://appshunter.io/developer/1387767850) | [Consumers Energy](https://appshunter.io/developer/533905422) |

## What reviewers say

### Lansing Connect

[App page](https://appshunter.io/ios/app/lansing-connect/id1121839355)

Report non-emergency civic issues directly to city government from your smart device. Submit photos and videos of community problems and track the progress of your reports. Help improve your community by engaging with local government.

**Highlights:** Real-time civic issue reporting, Submit photos and videos, Track report progress, Direct communication with city government, Free to use

**In-app purchases:** none


### Consumers Energy

[App page](https://appshunter.io/ios/app/consumers-energy/id1586004803)

Manage your energy services with ease. This app allows for flexible bill payments, outage reporting, and personalized alerts. Access all your energy accounts in one place and monitor real-time service conditions.

**Highlights:** Flexible, secure bill payments, Centralized account management, Scheduled payments, Real-time alerts, Interactive outage map, Custom settings

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💡 Detailed energy usage information
- 👍 Convenient bill payment
- 🚀 Efficient and user-friendly app
- 📆 Helpful payment reminders

**What reviewers complain about**

- 🐛 Frequent login issues and app crashes
- 🔒 Concerns about security and privacy
- 💰 Complaints about fees and billing issues
- 🔌 Unreliable power restoration updates

**Reported bugs**

- App not allowing account creation
- Automatic logout issues
- Payment processing problems
- Compatibility issues with newer devices

**Requested features**

- Add energy usage dashboard like website
- Allow changing payment date
- Improve login stability and security
- Provide more detailed energy consumption data


## Frequently asked questions

### Is Lansing Connect free?

Lansing Connect is free to download, with no in-app purchases.

### Is Consumers Energy free?

Consumers Energy is free to download, with no in-app purchases.

### Which has better reviews, Lansing Connect or Consumers Energy?

Consumers Energy is rated higher. Lansing Connect averages 3.1 out of 5 from 12 ratings, while Consumers Energy averages 4.7 from 23K ratings.

### Do Lansing Connect or Consumers Energy have ads?

Lansing Connect shows ads; Consumers Energy does not.

### Which is updated more often, Lansing Connect or Consumers Energy?

Lansing Connect ships an update every 14 months, and Consumers Energy every 4 weeks. Most recently, Lansing Connect was updated on November 6, 2026 and Consumers Energy on November 8, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*