# MyLebara vs Northumbrian Water

The clearest difference is ratings volume: MyLebara at 10K against Northumbrian Water's 25. Northumbrian Water's advantage is iOS requirement (13.0 vs 15.1). On price, rating, review sentiment and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Northumbrian Water holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: MyLebara has 10K ratings behind it against 25, so its average is the more settled of the two. Written reviews point the same way: 45% of MyLebara's written reviews are positive against 47% of Northumbrian Water's.

MyLebara ships an update monthly, Northumbrian Water every 5 weeks. The most recent releases landed on November 4, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | MyLebara | Northumbrian Water |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (10K ratings)](https://appshunter.io/ios/app/mylebara/id1122491914/reviews) | **[4.8 (25 ratings)](https://appshunter.io/ios/app/northumbrian-water/id1494945887/reviews)** |
| Number of ratings | **10K** | 25 |
| Positive reviews | 44.5% of reviews | **46.8% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 5 weeks |
| Monetization | Free | Free |
| Size | 63 MB | 180 MB |
| Requires iOS | 15.1 | **13.0** |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Lebara Media Services](https://appshunter.io/developer/955810248) | [NWL](https://appshunter.io/developer/882281276) |

## What reviewers say

### MyLebara

[App page](https://appshunter.io/ios/app/mylebara/id1122491914)

Manage your mobile account on the go. Easily top up your balance, check data and call allowances, and review your recent activity. Get instant online support for any queries.

**Highlights:** Top up with credit/debit card or PayPal, Check balance and allowance, View recent activity, Access online support, Order a SIM card

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Cheap and easy to use
- 👍 Affordable with excellent services
- 👍 Unbelievably good service
- 👍 Useful app, easy to use
- 👍 Great calls to all Europe and the U.S.A!

**What reviewers complain about**

- 🐛 Repeatedly crashing on me now - becoming unusable
- 🔒 No security on app, time log needs fixing
- 🔒 Won't Register Your SIM
- 🐛 FIX THE APP!!!
- 🐛 Poor service don't bother go elsewhere

**Reported bugs**

- Login screen freezes
- Incompatible with older devices

**Requested features**

- Dark mode option
- Advanced analytics dashboard


### Northumbrian Water

[App page](https://appshunter.io/ios/app/northumbrian-water/id1494945887)

Easily manage your water account on the go. Create an online account, make secure payments, submit meter readings by scanning your meter, and view your billing history. Set up payment plans and update your details with convenience.

**Highlights:** Create online account, Secure card and Apple Pay payments, Scan meter for readings, View bills, Set up payment plans, Change payment details, Set up Direct Debit

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Quick payments
- ✅ Straightforward
- 😊 User friendly
- 👍 Helpful advice

**What reviewers complain about**

- 🐛 App crashes on opening
- 🐛 App repeatedly crashes
- 🐛 App won't open
- 🐛 App closes immediately
- 🐛 App freezes

**Reported bugs**

- App crashes on opening
- App freezes during payment
- Login details incorrect error
- Apple Pay not working
- Direct debit setup error

**Requested features**

- In-app messaging for customer service
- Service alerts for local issues
- Ability to report leaks within the app
- Face recognition for sign-in
- Obvious log out button on dashboard


## Frequently asked questions

### Is MyLebara free?

MyLebara is free to download, with no in-app purchases.

### Is Northumbrian Water free?

Northumbrian Water is free to download, with no in-app purchases.

### Which has better reviews, MyLebara or Northumbrian Water?

Northumbrian Water is rated higher. MyLebara averages 4.6 out of 5 from 10K ratings, while Northumbrian Water averages 4.8 from 25 ratings.

### Do MyLebara or Northumbrian Water have ads?

Neither MyLebara nor Northumbrian Water shows ads.

### Which is updated more often, MyLebara or Northumbrian Water?

MyLebara ships an update monthly, and Northumbrian Water every 5 weeks. Most recently, MyLebara was updated on November 4, 2026 and Northumbrian Water on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*