# ID vs Helpling Partner

The clearest difference is rating: ID at 4.6 against Helpling Partner's 3.0. ID also leads on ratings volume (3.7K vs 4) and review sentiment (35% vs 18%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ID holds the better App Store score, 4.6 against 3.0. That said, the two scores are not equally well evidenced: ID has 3.7K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 35% of ID's written reviews are positive against 18% of Helpling Partner's.

ID ships an update monthly, Helpling Partner every 3 weeks. The most recent releases landed on September 28, 2026 and September 25, 2026 respectively.

## The numbers

| Metric | ID | Helpling Partner |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (3.7K ratings)](https://appshunter.io/ios/app/id-pal/id1123152331/reviews)** | [3.0 (4 ratings)](https://appshunter.io/ios/app/helpling-partner/id1152910034/reviews) |
| Number of ratings | **3.7K** | 4 |
| Positive reviews | **34.7% of reviews** | 17.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 120 MB | 132 MB |
| Requires iOS | **16.0** | 16.4 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [ID Pal Limited](https://appshunter.io/developer/1123152330) | [Helpling GmbH](https://appshunter.io/developer/899625590) |

## What reviewers say

### ID

[App page](https://appshunter.io/ios/app/id-pal/id1123152331)

Securely verify your identity with businesses in under a minute. Submit documents from anywhere and undergo quick, easy, and real-time checks including facial matching and address verification. Protects your data with ISO 27001 and iBeta certifications.

**Highlights:** Secure document capture, Real-time identity verification, Facial matching, Address verification, ISO 27001 certified, iBeta certified

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Quick and efficient
- 💡 Innovative technology
- 🔒 Secure verification

**What reviewers complain about**

- 🐛 Buggy and unreliable
- ⏱️ Slow and time-consuming
- 🤔 Confusing instructions
- 📷 Poor image capture
- 🙅‍♀️ Unnecessary requirements

**Reported bugs**

- Frequent crashes and freezes
- Inability to recognize valid documents
- Loss of progress when switching apps
- Inconsistent behavior across devices

**Requested features**

- Allow document upload from computers
- Improve error handling and feedback
- Provide more flexible proof of address options
- Optimize for older devices and slower connections


### Helpling Partner

[App page](https://appshunter.io/ios/app/helpling-partner/id1152910034)

Manage your cleaning jobs and appointments on the go with this app. Receive live updates, communicate with customers, and track payments. Ideal for service providers on the Helpling platform.

**Highlights:** Manage appointments and bookings, Track payments and transfers, Receive live job updates and reminders, Communicate with customers via chat, Calendar view of jobs and offers, Integrated map for navigation, Upload documents

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ID free?

ID is free to download, with no in-app purchases.

### Is Helpling Partner free?

Helpling Partner is free to download, with no in-app purchases.

### Which has better reviews, ID or Helpling Partner?

ID is rated higher. ID averages 4.6 out of 5 from 3.7K ratings, while Helpling Partner averages 3.0 from 4 ratings.

### Do ID or Helpling Partner have ads?

Neither ID nor Helpling Partner shows ads.

### Which is updated more often, ID or Helpling Partner?

ID ships an update monthly, and Helpling Partner every 3 weeks. Most recently, ID was updated on September 28, 2026 and Helpling Partner on September 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*