# ID vs Pick Up Agent

The clearest difference is iOS requirement: Pick Up Agent at 13.0 against ID's 16.0. On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

## The numbers

| Metric | ID | Pick Up Agent |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (3.8K ratings)](https://appshunter.io/ios/app/id-pal/id1123152331/reviews)** | — |
| Number of ratings | **3.8K** | — |
| Positive reviews | 34.9% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | — |
| Monetization | Free | — |
| Size | 120 MB | 19 MB |
| Requires iOS | 16.0 | **13.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [ID Pal Limited](https://appshunter.io/developer/1123152330) | [Arena Phone BD Ltd](https://appshunter.io/developer/1733003774) |

## What reviewers say

### ID

[App page](https://appshunter.io/ios/app/id-pal/id1123152331)

Securely verify your identity with businesses in under a minute. Submit documents from anywhere and undergo quick, easy, and real-time checks including facial matching and address verification. Protects your data with ISO 27001 and iBeta certifications.

**Highlights:** Secure document capture, Real-time identity verification, Facial matching, Address verification, ISO 27001 certified, iBeta certified

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Quick and efficient
- 💡 Innovative technology
- 🔒 Secure verification

**What reviewers complain about**

- 🐛 Buggy and unreliable
- ⏱️ Slow and time-consuming
- 🤔 Confusing instructions
- 📷 Poor image capture
- 🙅‍♀️ Unnecessary requirements

**Reported bugs**

- Frequent crashes and freezes
- Inability to recognize valid documents
- Loss of progress when switching apps
- Inconsistent behavior across devices

**Requested features**

- Allow document upload from computers
- Improve error handling and feedback
- Provide more flexible proof of address options
- Optimize for older devices and slower connections


### Pick Up Agent

[App page](https://appshunter.io/ios/app/pick-up-agent/id6819595012)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ID free?

ID is free to download, with no in-app purchases.

### Is Pick Up Agent free?

Pick Up Agent is free to download, with no in-app purchases.

### Do ID or Pick Up Agent have ads?

Neither ID nor Pick Up Agent shows ads.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*