# BISSELL Connect vs Narwal

The clearest difference is rating: BISSELL Connect at 4.7 against Narwal's 3.7. BISSELL Connect also leads on ratings volume (6.1K vs 617). Narwal's advantage is monetization model (free vs free with in-app purchases). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

BISSELL Connect holds the better App Store score, 4.7 against 3.7. That said, the two scores are not equally well evidenced: BISSELL Connect has 6.1K ratings behind it against 617, so its average is the more settled of the two. Written reviews point the same way: 48% of BISSELL Connect's written reviews are positive against 41% of Narwal's.

BISSELL Connect ships an update fortnightly, Narwal every 2 weeks. The most recent releases landed on October 14, 2026 and October 16, 2026 respectively.

## The numbers

| Metric | BISSELL Connect | Narwal |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (6.1K ratings)](https://appshunter.io/ios/app/bissell-connect/id1126954584/reviews)** | [3.7 (617 ratings)](https://appshunter.io/ios/app/narwal/id1636748263/reviews) |
| Number of ratings | **6.1K** | 617 |
| Positive reviews | **48.4% of reviews** | 41.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 2 weeks |
| Monetization | Free with in-app purchases | **Free** |
| Size | 71 MB | 322 MB |
| Requires iOS | 15.1 | 15.1 |
| Devices | iPhone, iPod | **iPhone, iPod, Apple Watch** |
| Age rating | 4+ | 4+ |
| Developer | [BISSELL Homecare, Inc.](https://appshunter.io/developer/350052973) | [Yunjing Intelligence Innovation (Shenzhen) Co., Ltd.](https://appshunter.io/developer/1462004351) |

## What reviewers say

### BISSELL Connect

[App page](https://appshunter.io/ios/app/bissell-connect/id1126954584)

Manage your connected cleaning devices remotely. Schedule robotic vacuums, access cleaning tips and videos, and reorder supplies. Stay on top of your home's cleanliness from anywhere.

**Highlights:** Remote device management, Cleaning schedules for robotic vacuums, Access cleaning tips and videos, Reorder supplies like formula and filters, View cleaning history, Software updates for machines

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Efficient cleaning
- 💯 Great value
- 🤖 Helpful robot vacuum
- 🧹 Keeps floors clean

**What reviewers complain about**

- 🐛 App issues (crashes, bugs, logging out)
- 🤖 Robot gets stuck easily
- 🔋 Battery life could be better
- 🧹 Cleaning coverage could be improved
- 💧 Mopping feature needs work

**Reported bugs**

- App crashes frequently
- App login issues
- Robot disconnects from WiFi
- App loses device connection/history

**Requested features**

- Add remote control/directional controls
- Improve app functionality (mapping, notifications, settings)
- Integrate with smart home platforms (Google, Alexa)
- Display battery percentage in app
- Ability to silence robot when stuck


### Narwal

[App page](https://appshunter.io/ios/app/narwal/id1636748263)

Remotely control and monitor your cleaning robot from anywhere. Customize cleaning modes, schedules, and spot cleaning for a spotless home. Receive detailed cleaning reports and manage room layouts with no-go zones.

**Highlights:** Remote control and monitoring, Multiple cleaning modes, Customized cleaning plans, Spot cleaning functionality, Map management with no-go zones, Customized cleaning reports

**Features:** macOS Compatibility, Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great machine, easy to operate
- 👍 Dependable and helps with allergies
- 💡 Excellent app and device
- 👍 Fantastic cleaning performance
- 👍 Seamless on hardwood and carpets

**What reviewers complain about**

- 🐛 Mapping and room splitting issues
- 🐛 Connectivity problems with app
- 🐛 Buggy and unstable app
- 🐛 Difficult to use app interface
- 🐛 Lack of push notifications and status updates

**Reported bugs**

- App crashes and freezes
- Connectivity issues between app and robot
- Mapping errors and inability to edit maps
- Unreliable scheduling and cleaning tasks
- Unexpected robot behavior and getting stuck

**Requested features**

- Ability to split rooms and create custom zones
- Improved mapping and room editing features
- More scheduling options (e.g., every 2 weeks, monthly)
- Integration with voice assistants
- Ability to order replacement parts directly from the app


## Frequently asked questions

### Is BISSELL Connect free?

BISSELL Connect is free to download, with no in-app purchases.

### Is Narwal free?

Narwal is free to download, with no in-app purchases.

### Which has better reviews, BISSELL Connect or Narwal?

BISSELL Connect is rated higher. BISSELL Connect averages 4.7 out of 5 from 6.1K ratings, while Narwal averages 3.7 from 617 ratings.

### Do BISSELL Connect or Narwal have ads?

Neither BISSELL Connect nor Narwal shows ads.

### Which is updated more often, BISSELL Connect or Narwal?

BISSELL Connect ships an update fortnightly, and Narwal every 2 weeks. Most recently, BISSELL Connect was updated on October 14, 2026 and Narwal on October 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*