# itel NOW vs Alacrity Connect

The clearest difference is rating: itel NOW at 4.1 against Alacrity Connect's 2.3. itel NOW also leads on ratings volume (2K vs 11) and review sentiment (18% vs 0%). Alacrity Connect's advantage is iOS requirement (13.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

itel NOW holds the better App Store score, 4.1 against 2.3. That said, the two scores are not equally well evidenced: itel NOW has 2K ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 18% of itel NOW's written reviews are positive against 0% of Alacrity Connect's.

itel NOW ships an update every 6 weeks, Alacrity Connect every 3 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | itel NOW | Alacrity Connect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.1 (2K ratings)](https://appshunter.io/ios/app/itel-now/id1128202643/reviews)** | [2.3 (11 ratings)](https://appshunter.io/ios/app/alacrity-connect/id1519069769/reviews) |
| Number of ratings | **2K** | 11 |
| Positive reviews | **17.6% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 3 months |
| Monetization | Free | Free |
| Size | 149 MB | 189 MB |
| Requires iOS | 17.0 | **13.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [ITEL Laboratories, Inc.](https://appshunter.io/developer/502491184) | [Altimeter Solutions Group, LLC](https://appshunter.io/developer/1382818622) |

## What reviewers say

### itel NOW

[App page](https://appshunter.io/ios/app/itel-now/id1128202643)

This app streamlines the process of submitting photos and measurements for lab analysis of flooring and building materials. It offers video guidance, progress feedback, and the ability to test materials directly within the app.

**Highlights:** Streamlined claims workflow, Video guidance for photo and measurement submission, Checklist and icons for photo review, Progress feedback on test submissions, Intuitive navigation, In-app material testing (carpet, wood, vinyl, siding, roofing), Option to send physical samples

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Alacrity Connect

[App page](https://appshunter.io/ios/app/alacrity-connect/id1519069769)

This app provides training and certification opportunities for individuals interested in the independent adjusting industry. It offers access to industry-leading materials and allows users to learn about becoming certified to handle claims for major insurance companies.

**Highlights:** Independent adjuster training materials, Online training and class registration, Certification opportunities for insurance claims, Update claims activity and paperwork, Learn about the independent adjusting field

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is itel NOW free?

itel NOW is free to download, with no in-app purchases.

### Is Alacrity Connect free?

Alacrity Connect is free to download, with no in-app purchases.

### Which has better reviews, itel NOW or Alacrity Connect?

itel NOW is rated higher. itel NOW averages 4.1 out of 5 from 2K ratings, while Alacrity Connect averages 2.3 from 11 ratings.

### Do itel NOW or Alacrity Connect have ads?

Neither itel NOW nor Alacrity Connect shows ads.

### Which is updated more often, itel NOW or Alacrity Connect?

itel NOW ships an update every 6 weeks, and Alacrity Connect every 3 months. Most recently, itel NOW was updated on November 6, 2026 and Alacrity Connect on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*