# itel NOW vs Mitigate

The clearest difference is rating: itel NOW at 4.0 against Mitigate's 2.0. itel NOW also leads on ratings volume (2K vs 96) and review sentiment (18% vs 8%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

itel NOW holds the better App Store score, 4.0 against 2.0. That said, the two scores are not equally well evidenced: itel NOW has 2K ratings behind it against 96, so its average is the more settled of the two. Written reviews point the same way: 18% of itel NOW's written reviews are positive against 8% of Mitigate's.

itel NOW ships an update every 6 weeks, Mitigate monthly. The most recent releases landed on September 24, 2026 and September 20, 2026 respectively.

## The numbers

| Metric | itel NOW | Mitigate |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (2K ratings)](https://appshunter.io/ios/app/itel-now/id1128202643/reviews)** | [2.0 (96 ratings)](https://appshunter.io/ios/app/mitigate/id6502910339/reviews) |
| Number of ratings | **2K** | 96 |
| Positive reviews | **17.6% of reviews** | 8.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Monthly** |
| Monetization | Free | Free |
| Size | 149 MB | 234 MB |
| Requires iOS | **17.0** | 17.6 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [ITEL Laboratories, Inc.](https://appshunter.io/developer/502491184) | [CoreLogic Real Estate Solutions, LLC](https://appshunter.io/developer/458812694) |

## What reviewers say

### itel NOW

[App page](https://appshunter.io/ios/app/itel-now/id1128202643)

This app streamlines the process of submitting photos and measurements for lab analysis of flooring and building materials. It offers video guidance, progress feedback, and the ability to test materials directly within the app.

**Highlights:** Streamlined claims workflow, Video guidance for photo and measurement submission, Checklist and icons for photo review, Progress feedback on test submissions, Intuitive navigation, In-app material testing (carpet, wood, vinyl, siding, roofing), Option to send physical samples

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Mitigate

[App page](https://appshunter.io/ios/app/mitigate/id6502910339)

This mobile application streamlines water loss documentation for mitigation technicians. It allows for easy, real-time collection of drying project data, including instant 2D floor plan generation with LiDAR-enabled devices. Designed by industry professionals, it aims to improve operational consistency and accuracy in the field.

**Highlights:** Real-time drying project data collection, Instant 2D floor plan generation, LiDAR-enabled scanning, Room labels and dimensions, Field-adjustable floor plans, Workflow solution for technicians

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly interface (mentioned by a few)
- 💡 Real-time data capture
- 🚀 Improved efficiency with LiDAR integration
- 💡 Cutting-edge, customer-oriented solutions
- 💡 Simple and intuitive (iOS/Android parity)

**What reviewers complain about**

- 🐛 App crashes frequently
- 🐛 Slow performance
- 🐛 Difficult to use/navigate
- 🐛 Data loss issues
- 🐛 Unreliable

**Reported bugs**

- App crashes frequently
- App freezes
- App is slow
- Data is lost
- Photos are erased

**Requested features**

- Allow shorter photo tags (e.g., PPE)
- Desktop application or review platform
- Make photos easier to upload and add
- Option to save photos taken on app into device camera roll
- Consult actual people in the field for opinions


## Frequently asked questions

### Is itel NOW free?

itel NOW is free to download, with no in-app purchases.

### Is Mitigate free?

Mitigate is free to download, with no in-app purchases.

### Which has better reviews, itel NOW or Mitigate?

itel NOW is rated higher. itel NOW averages 4.0 out of 5 from 2K ratings, while Mitigate averages 2.0 from 96 ratings.

### Do itel NOW or Mitigate have ads?

Neither itel NOW nor Mitigate shows ads.

### Which is updated more often, itel NOW or Mitigate?

itel NOW ships an update every 6 weeks, and Mitigate monthly. Most recently, itel NOW was updated on September 24, 2026 and Mitigate on September 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*