# itel NOW vs Claim Scale

The clearest difference is review sentiment: Claim Scale at 100% against itel NOW's 18%. Claim Scale also leads on rating (5.0 vs 4.1) and update cadence (every 6 days vs every 6 weeks). itel NOW's advantage is ratings volume (2K vs 9). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Claim Scale holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: itel NOW has 2K ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 18% of itel NOW's written reviews are positive against 100% of Claim Scale's.

itel NOW ships an update every 6 weeks, Claim Scale every 6 days. Both last shipped on October 24, 2026.

## The numbers

| Metric | itel NOW | Claim Scale |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.1 (2K ratings)](https://appshunter.io/ios/app/itel-now/id1128202643/reviews) | **[5.0 (9 ratings)](https://appshunter.io/ios/app/claim-scale/id6748925265/reviews)** |
| Number of ratings | **2K** | 9 |
| Positive reviews | 17.6% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Every 6 days** |
| Monetization | Free | Free |
| Size | 149 MB | 166 MB |
| Requires iOS | 17.0 | **16.4** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [ITEL Laboratories, Inc.](https://appshunter.io/developer/502491184) | [James Whiting](https://appshunter.io/developer/1828018329) |

## What reviewers say

### itel NOW

[App page](https://appshunter.io/ios/app/itel-now/id1128202643)

This app streamlines the process of submitting photos and measurements for lab analysis of flooring and building materials. It offers video guidance, progress feedback, and the ability to test materials directly within the app.

**Highlights:** Streamlined claims workflow, Video guidance for photo and measurement submission, Checklist and icons for photo review, Progress feedback on test submissions, Intuitive navigation, In-app material testing (carpet, wood, vinyl, siding, roofing), Option to send physical samples

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Claim Scale

[App page](https://appshunter.io/ios/app/claim-scale/id6748925265)

Automate claims processing to double capacity without increasing staff. This AI-powered system generates settlement-ready estimates in 8 hours, handling documentation, validation, and analysis. It's designed for P&C carriers, IA firms, and adjusters facing capacity challenges.

**Highlights:** AI-powered claims processing, Settlement-ready estimates in 8 hours, Automated field documentation, Desk validation and supplement analysis, Enterprise-grade security (SOC 2 Type II), Scales adjuster capacity

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is itel NOW free?

itel NOW is free to download, with no in-app purchases.

### Is Claim Scale free?

Claim Scale is free to download, with no in-app purchases.

### Which has better reviews, itel NOW or Claim Scale?

Claim Scale is rated higher. itel NOW averages 4.1 out of 5 from 2K ratings, while Claim Scale averages 5.0 from 9 ratings.

### Do itel NOW or Claim Scale have ads?

Neither itel NOW nor Claim Scale shows ads.

### Which is updated more often, itel NOW or Claim Scale?

itel NOW ships an update every 6 weeks, and Claim Scale every 6 days. Most recently, itel NOW was updated on October 24, 2026 and Claim Scale on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*