# Cartegraph One vs Esri Support

The clearest difference is rating: Esri Support at 4.5 against Cartegraph One's 3.5. On price, review sentiment, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Esri Support holds the better App Store score, 4.5 against 3.5. Both are backed by a comparable volume of ratings — 23 and 33 respectively. Written reviews split almost evenly too, at 25% and 25% positive.

Cartegraph One ships an update monthly, Esri Support every 2 weeks. The most recent releases landed on June 24, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | Cartegraph One | Esri Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.5 (23 ratings)](https://appshunter.io/ios/app/cartegraph-one/id1128407111/reviews) | **[4.5 (33 ratings)](https://appshunter.io/ios/app/esri-support/id1446065834/reviews)** |
| Number of ratings | 23 | **33** |
| Positive reviews | 25.0% of reviews | 25.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 60 MB | 89 MB |
| Requires iOS | 16.0 | **15.6** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [OpenGov inc](https://appshunter.io/developer/1574307488) | [ESRI](https://appshunter.io/developer/379687933) |

## What reviewers say

### Cartegraph One

[App page](https://appshunter.io/ios/app/cartegraph-one/id1128407111)

Manage field operations efficiently with this app. Collect assets, track work, and monitor costs in real-time. Features include image capture, barcode scanning, and offline support for seamless data collection and task management.

**Highlights:** Real-time asset collection, Work order management, Cost tracking, Image and video attachments, Barcode scanning, Offline support, Esri basemap integration

**In-app purchases:** none


### Esri Support

[App page](https://appshunter.io/ios/app/esri-support/id1446065834)

Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.

**Highlights:** AI chatbot for technical issues, Instant notifications for updates, Video tutorials for Esri technologies, Contact support via phone, chat, or form, Manage support cases and bugs, ArcGIS Online service status dashboard

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Cartegraph One free?

Cartegraph One is free to download, with no in-app purchases.

### Is Esri Support free?

Esri Support is free to download, with no in-app purchases.

### Which has better reviews, Cartegraph One or Esri Support?

Esri Support is rated higher. Cartegraph One averages 3.5 out of 5 from 23 ratings, while Esri Support averages 4.5 from 33 ratings.

### Do Cartegraph One or Esri Support have ads?

Neither Cartegraph One nor Esri Support shows ads.

### Which is updated more often, Cartegraph One or Esri Support?

Cartegraph One ships an update monthly, and Esri Support every 2 weeks. Most recently, Cartegraph One was updated on June 24, 2026 and Esri Support on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*