# Apple Support vs 3d Scanner App™

The clearest difference is rating: 3d Scanner App™ at 4.5 against Apple Support's 3.9. 3d Scanner App™ also leads on review sentiment (45% vs 37%) and iOS requirement (14.1 vs 26.0). Apple Support's advantage is in-app purchases (none vs 8) and ads (none vs shown). On price, ratings volume, update cadence and monetization model there is nothing between them.

Both are free to download. 3d Scanner App™ sells 8 in-app purchases, starting at $2.99 per 7 days. Apple Support asks for nothing beyond the download.

3d Scanner App™ holds the better App Store score, 4.5 against 3.9. Both are backed by a comparable volume of ratings — 33K and 16K respectively. Written reviews point the same way: 37% of Apple Support's written reviews are positive against 45% of 3d Scanner App™'s.

Apple Support ships an update monthly, 3d Scanner App™ every 4 weeks. Both last shipped on October 15, 2026.

## The numbers

| Metric | Apple Support | 3d Scanner App™ |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.9 (33K ratings)](https://appshunter.io/ios/app/apple-support/id1130498044/reviews) | **[4.5 (16K ratings)](https://appshunter.io/ios/app/3d-scanner-app/id1419913995/reviews)** |
| Number of ratings | **33K** | 16K |
| Positive reviews | 37.2% of reviews | **45.4% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | **No** | Yes |
| Update frequency | Monthly | **Every 4 weeks** |
| Monetization | Free with in-app purchases | Freemium |
| Size | 68 MB | 215 MB |
| Requires iOS | 26.0 | **14.1** |
| Devices | iPhone, iPad, Vision Pro | **iPhone, iPad, iPod, Mac** |
| Age rating | 4+ | 4+ |
| Developer | [Apple Inc.](https://appshunter.io/developer/284417353) | [AI Photo Editor Lab SRL](https://appshunter.io/developer/1739825677) |

## What reviewers say

### Apple Support

[App page](https://appshunter.io/ios/app/apple-support/id1130498044)

Access personalized solutions for all your Apple products and services in one convenient app. Troubleshoot issues with guided steps, chat with support, manage subscriptions, reset passwords, and find nearby service locations for Genius Bar appointments.

**Highlights:** Personalized product solutions, Subscription management, Password reset, Live chat support, Step-by-step troubleshooting, Service location finder, Genius Bar reservation booking

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 👍 Helpful and friendly support staff
- 🚀 Quick response and resolution of issues
- 💡 Useful troubleshooting features
- 🔒 Secure and trustworthy service

**What reviewers complain about**

- 🐛 Buggy and unreliable app performance
- 🤖 Lack of knowledgeable support staff
- ⏱️ Long wait times and repeated transfers
- 🤔 Confusing navigation and limited options

**Reported bugs**

- App not compatible with older iOS versions
- Issues with sending and receiving images in chat
- Inconsistent behavior when trying to reset devices

**Requested features**

- Ability to download all iCloud data to external storage
- More options for managing parental controls
- Better integration with other Apple services


### 3d Scanner App™

[App page](https://appshunter.io/ios/app/3d-scanner-app/id1419913995)

Transform your device into a powerful 3D scanner using LIDAR or TrueDepth technology. Capture spaces and objects in full-color 3D, edit scans, and share them in various popular formats for professional workflows or personal projects.

**Highlights:** LIDAR and TrueDepth scanning, Full-color 3D capture, Multiple export formats (OBJ, GLTF, STL, etc.), Geo-referenced LAS export for GIS, On-device editing tools, Augmented reality viewing, Photo Mode for detailed models

**In-app purchases (8)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Weekly premium | $2.99 | per 7 days |
| Weekly premium | $2.99 | per 7 days |
| Weekly premium | $4.99 | per 7 days |
| Weekly premium | $4.99 | per 7 days |
| Yearly premium | $29.99 | per year |
| Yearly premium | $29.99 | per year |
| Yearly premium | $69.99 | per year |
| Yearly premium | $69.99 | per year |

**What reviewers like**

- 🚀 Powerful scanning capabilities
- 👍 Easy to use and intuitive
- 🔒 Fully on-device processing
- 💡 Impressive free app with great features
- 🚀 Fast and efficient scanning

**What reviewers complain about**

- 🐛 Crashes when using high-resolution mode
- 🐛 Difficulty scanning small objects
- 🐛 Occasional issues with texture rendering
- 🐛 Compatibility issues with older devices
- 🐛 Scans can have gaps or distortions

**Reported bugs**

- Crashes when trying to texture or refine scans
- Scans sometimes become corrupted or lose data
- Issues with scanning in low light conditions

**Requested features**

- Add ability to retouch or edit scans
- Improve compatibility with CAD/3D software
- Introduce more customization options for scanning
- Provide better documentation and tutorials
- Add support for measuring distances and volumes


## Frequently asked questions

### Is Apple Support free?

Apple Support is free to download, with no in-app purchases.

### Is 3d Scanner App™ free?

3d Scanner App™ is free to download, with in-app purchases available.

### Which has better reviews, Apple Support or 3d Scanner App™?

3d Scanner App™ is rated higher. Apple Support averages 3.9 out of 5 from 33K ratings, while 3d Scanner App™ averages 4.5 from 16K ratings.

### Do Apple Support or 3d Scanner App™ have ads?

3d Scanner App™ shows ads; Apple Support does not.

### Which is updated more often, Apple Support or 3d Scanner App™?

Apple Support ships an update monthly, and 3d Scanner App™ every 4 weeks. Most recently, Apple Support was updated on October 15, 2026 and 3d Scanner App™ on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*