# Apple Support vs V720

The clearest difference is in-app purchases: Apple Support at none against V720's 13. Apple Support also leads on ads (none vs shown) and review sentiment (37% vs 9%). V720's advantage is rating (4.3 vs 3.9) and iOS requirement (15.0 vs 26.0). On price, update cadence, monetization model and device support there is nothing between them.

Both are free to download. V720 sells 13 in-app purchases, starting at $0.39 per month. Apple Support asks for nothing beyond the download.

V720 holds the better App Store score, 4.3 against 3.9. That said, the two scores are not equally well evidenced: Apple Support has 33K ratings behind it against 4.1K, so its average is the more settled of the two. Written reviews complicate that: 37% of Apple Support's written reviews are positive against 9% of V720's, so the app with the better star average is not the one people write more warmly about.

Apple Support ships an update monthly, V720 every 3 weeks. The most recent releases landed on September 25, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | Apple Support | V720 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.9 (33K ratings)](https://appshunter.io/ios/app/apple-support/id1130498044/reviews) | **[4.3 (4.1K ratings)](https://appshunter.io/ios/app/v720/id1596096449/reviews)** |
| Number of ratings | **33K** | 4.1K |
| Positive reviews | **37.4% of reviews** | 8.7% of reviews |
| In-app purchases | **No** | Yes |
| Ads | **No** | Yes |
| Update frequency | Monthly | **Every 3 weeks** |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Size | 68 MB | 170 MB |
| Requires iOS | 26.0 | **15.0** |
| Devices | **iPhone, iPad, Vision Pro** | iPhone, iPod |
| Age rating | 4+ | +4 |
| Developer | [Apple](https://appshunter.io/developer/284417353) | [广州钱柜物联科技有限公司](https://appshunter.io/developer/1560291944) |

## What reviewers say

### Apple Support

[App page](https://appshunter.io/ios/app/apple-support/id1130498044)

Access personalized solutions for all your Apple products and services in one convenient app. Troubleshoot issues with guided steps, chat with support, manage subscriptions, reset passwords, and find nearby service locations for Genius Bar appointments.

**Highlights:** Personalized product solutions, Subscription management, Password reset, Live chat support, Step-by-step troubleshooting, Service location finder, Genius Bar reservation booking

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 👍 Helpful and friendly support staff
- 🚀 Quick response and resolution of issues
- 💡 Useful troubleshooting features
- 🔒 Secure and trustworthy service

**What reviewers complain about**

- 🐛 Buggy and unreliable app performance
- 🤖 Lack of knowledgeable support staff
- ⏱️ Long wait times and repeated transfers
- 🤔 Confusing navigation and limited options

**Reported bugs**

- App not compatible with older iOS versions
- Issues with sending and receiving images in chat
- Inconsistent behavior when trying to reset devices

**Requested features**

- Ability to download all iCloud data to external storage
- More options for managing parental controls
- Better integration with other Apple services


### V720

[App page](https://appshunter.io/ios/app/v720/id1596096449)

Monitor your home or business with real-time and historical video surveillance. Receive instant alerts for abnormal activity via app or WeChat push notifications. Securely store your footage in the cloud with optional subscription plans.

**Highlights:** Real-time video streaming, Historical video playback, Mobile alarm notifications, Device sharing, Optional cloud storage

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (13)**

| Purchase | Price | Billing |
| --- | --- | --- |
| AI超级分辨率包月 | $0.39 | per month |
| AI超级分辨率包季 | $0.89 | per 3 months |
| 7-Day Cloud Storage (2GB) | $1.99 | per month |
| AI超级分辨率包年 | $2.99 | per year |
| 30-Day Cloud Storage (2GB) | $3.99 | per month |
| 7-Day Cloud Storage (Yearly) | $12.99 | per year |
| 30-Day Cloud Storage (Yearly) | $24.99 | per year |
| 7-day rolling, 30-day storage | $1.99 | one-time |
| 30-day 2G cloud storage | $3.99 | one-time |
| 90-day 2G cloud storage | $6.99 | one-time |
| Annual 2G cloud storage | $12.99 | one-time |
| Three year 2G cloud storage | $19.99 | one-time |
| 180-day 2G cloud storage | $24.99 | one-time |

**What reviewers like**

- 🚀 Decent quality for the price
- 👍 Easy setup
- 🔒 Camera works well when connected

**What reviewers complain about**

- 🐛 Frequent disconnections and offline issues
- 💩 Terrible app with many ads and crashes
- 🔋 Poor battery life
- 👎 Unreliable and inconsistent performance
- 🤯 Confusing and non-intuitive app

**Reported bugs**

- App crashes frequently
- Inability to connect and stay connected to cameras
- Incompatibility with 5GHz WiFi networks
- Incorrect time/date display on recordings

**Requested features**

- Improved app stability and reliability
- Better battery life and power management
- More language support beyond just Chinese
- Ability to view cameras remotely without being on the same network


## Frequently asked questions

### Is Apple Support free?

Apple Support is free to download, with no in-app purchases.

### Is V720 free?

V720 is free to download, with in-app purchases available.

### Which has better reviews, Apple Support or V720?

V720 is rated higher. Apple Support averages 3.9 out of 5 from 33K ratings, while V720 averages 4.3 from 4.1K ratings.

### Do Apple Support or V720 have ads?

V720 shows ads; Apple Support does not.

### Which is updated more often, Apple Support or V720?

Apple Support ships an update monthly, and V720 every 3 weeks. Most recently, Apple Support was updated on September 25, 2026 and V720 on September 24, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*