# identity vs SWK

The clearest difference is review sentiment: identity at 90% against SWK's 14%. identity also leads on rating (4.6 vs 1.0) and ratings volume (81 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

identity holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: identity has 81 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 90% of identity's written reviews are positive against 14% of SWK's.

identity ships an update every 2 months, SWK monthly. The most recent releases landed on October 26, 2026 and October 27, 2026 respectively.

## The numbers

| Metric | identity | SWK |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (81 ratings)](https://appshunter.io/ios/app/identity/id1133170000/reviews)** | [1.0 (3 ratings)](https://appshunter.io/ios/app/swk/id1558861525/reviews) |
| Number of ratings | **81** | 3 |
| Positive reviews | **90.1% of reviews** | 13.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Monthly** |
| Monetization | **Free** | Ad-supported |
| Size | 57 MB | 119 MB |
| Requires iOS | **13.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 17+ | 4+ |
| Developer | [IDnow GmbH](https://appshunter.io/developer/918081241) | [SWK AG](https://appshunter.io/developer/445198064) |

## What reviewers say

### identity

[App page](https://appshunter.io/ios/app/identity/id1133170000)

Securely verify your identity from anywhere using your ID document and a video call with a certified staff member. This app offers a fast, free, and convenient alternative to traditional identification methods, ensuring compliance with strict German and EU privacy regulations.

**Highlights:** Secure identity verification, Fast video chat identification, Free to use, Requires valid ID, Complies with EU privacy laws

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and efficient process
- 👍 User-friendly and easy to use
- 😊 Friendly and polite staff
- ✅ Smooth and uncomplicated experience
- 🗣️ Good communication and clear instructions

**What reviewers complain about**

- 😞 Horrible and scandalous service
- 📞 Calls getting cut off
- 🗣️ Difficulty understanding some agents
- 🚫 App not functional in certain languages
- 📸 Camera focus issues

**Reported bugs**

- App crashes
- No text visible in the app
- Camera focus issues preventing ID scanning
- Call disconnections during verification
- App not working in non-English/German language settings

**Requested features**

- Improve camera autofocus for ID scanning
- Ensure app functionality across all device languages
- Provide more robust security measures for document handling
- Offer better support for users with language barriers
- Improve call stability and prevent disconnections


### SWK

[App page](https://appshunter.io/ios/app/swk/id1558861525)

Manage your energy contracts, mobility services, and waste disposal schedules in one place. This app provides quick access to information and allows you to set your preferred services for easy updates.

**Highlights:** Energy contract information, Mobility service access, Waste collection calendar, Favorite service selection, Unified customer login, Cross-service switching

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Modern design
- 👍 Clear user guidance (compared to old app)
- 👍 Payment with PayPal accepted
- 👍 Integration of SWCar
- 👍 Good idea, practical

**What reviewers complain about**

- 👎 Forced SWK WLAN setup
- 👎 No ticket purchase for youth
- 👎 Abfuhrkalender not working
- 👎 Rudimentary 'Entsorgung' section
- 👎 Sensitive data required for Abfuhrkalender

**Reported bugs**

- Abfuhrkalender not working, data lost
- Abfuhrkalender not opening
- Push notifications not working
- Purchased tickets not displayed
- Ticket disappeared after purchase

**Requested features**

- Integrate Deutschlandticket into Apple Wallet
- Allow adding stopovers
- Allow viewing map in full screen
- Widgets on the home screen
- Combine ÖPNV, SWCAR, and Cruiser for fastest route


## Frequently asked questions

### Is identity free?

identity is free to download, with no in-app purchases.

### Is SWK free?

SWK is free to download, with no in-app purchases.

### Which has better reviews, identity or SWK?

identity is rated higher. identity averages 4.6 out of 5 from 81 ratings, while SWK averages 1.0 from 3 ratings.

### Do identity or SWK have ads?

Neither identity nor SWK shows ads.

### Which is updated more often, identity or SWK?

identity ships an update every 2 months, and SWK monthly. Most recently, identity was updated on October 26, 2026 and SWK on October 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*