# iDocsWeb Provider vs Secure Conversations

The clearest difference is rating: Secure Conversations at 4.7 against iDocsWeb Provider's 4.0. Secure Conversations also leads on ratings volume (364 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Secure Conversations holds the better App Store score, 4.7 against 4.0. That said, the two scores are not equally well evidenced: Secure Conversations has 364 ratings behind it against 3, so its average is the more settled of the two.

iDocsWeb Provider ships an update every 2 months, Secure Conversations monthly. The most recent releases landed on September 26, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | iDocsWeb Provider | Secure Conversations |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.0 (3 ratings)](https://appshunter.io/ios/app/idocsweb-provider/id1137577972/reviews) | **[4.7 (364 ratings)](https://appshunter.io/ios/app/secure-conversations/id1587965973/reviews)** |
| Number of ratings | 3 | **364** |
| Positive reviews | — | 41.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Monthly** |
| Monetization | Free | Free |
| Size | 22 MB | 72 MB |
| Requires iOS | 15.0 | 15.0 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 17+ | 17+ |
| Developer | [iDocsWeb LLC](https://appshunter.io/developer/1137577971) | [PointClickCare](https://appshunter.io/developer/372535083) |

## What reviewers say

### iDocsWeb Provider

[App page](https://appshunter.io/ios/app/idocsweb-provider/id1137577972)

This app provides healthcare professionals with secure access to their iDocsWeb telemedicine portal. It facilitates real-time, HIPAA-compliant audio and video communication with patients, along with tools for documentation and coding.

**Highlights:** Provider portal access, HIPAA-compliant audio/video calls, Provider response features, SOAP note functionality, Integrated ICD-10 and CPT codes, Review of Systems

**Features:** macOS Compatibility

**In-app purchases:** none


### Secure Conversations

[App page](https://appshunter.io/ios/app/secure-conversations/id1587965973)

This HIPAA-compliant app enables secure messaging between healthcare providers within senior living environments. It facilitates enhanced communication and collaboration for faster response times and improved decision-making related to patient care.

**Highlights:** HIPAA-compliant messaging, Secure communication, Care team collaboration, Resident-specific conversations, Company directory access

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and secure
- 👍 Great way to communicate needs
- 👍 Seamless and smooth
- 👍 Handy and quick communication
- 👍 Works good

**What reviewers complain about**

- 👎 Poor accessibility
- 👎 Byzantine login process
- 👎 Antiquated program
- 👎 Cumbersome to use
- 👎 Not user friendly

**Reported bugs**

- Notifications do NOT work
- No badge indicator
- Notifications not classified as Time Sensitive or direct messages
- Notifications are slipshod at best
- Notifications don't work

**Requested features**

- Option to send photos
- Allow cut and paste
- Incorporate medical terms on keyboard memory
- Create smart phrases
- Search bar for 'Other' messages


## Frequently asked questions

### Is iDocsWeb Provider free?

iDocsWeb Provider is free to download, with no in-app purchases.

### Is Secure Conversations free?

Secure Conversations is free to download, with no in-app purchases.

### Which has better reviews, iDocsWeb Provider or Secure Conversations?

Secure Conversations is rated higher. iDocsWeb Provider averages 4.0 out of 5 from 3 ratings, while Secure Conversations averages 4.7 from 364 ratings.

### Do iDocsWeb Provider or Secure Conversations have ads?

Neither iDocsWeb Provider nor Secure Conversations shows ads.

### Which is updated more often, iDocsWeb Provider or Secure Conversations?

iDocsWeb Provider ships an update every 2 months, and Secure Conversations monthly. Most recently, iDocsWeb Provider was updated on September 26, 2026 and Secure Conversations on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*