# SHRM Certification vs SumTotal mySupport

The clearest difference is rating: SHRM Certification at 4.8 against SumTotal mySupport's 2.3. SHRM Certification also leads on ratings volume (2.5K vs 3). SumTotal mySupport's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, update cadence, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SHRM Certification holds the better App Store score, 4.8 against 2.3. That said, the two scores are not equally well evidenced: SHRM Certification has 2.5K ratings behind it against 3, so its average is the more settled of the two.

SHRM Certification ships an update every 6 months, SumTotal mySupport every 4 months. The most recent releases landed on October 18, 2026 and October 7, 2026 respectively.

## The numbers

| Metric | SHRM Certification | SumTotal mySupport |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (2.5K ratings)](https://appshunter.io/ios/app/shrm-certification/id1138438106/reviews)** | [2.3 (3 ratings)](https://appshunter.io/ios/app/sumtotal-mysupport/id1355675617/reviews) |
| Number of ratings | **2.5K** | 3 |
| Positive reviews | 32.1% of reviews | — |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 6 months | **Every 4 months** |
| Monetization | Ad-supported | **Free** |
| Size | 18 MB | 157 MB |
| Requires iOS | 13.0 | **8.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Society for Human Resource Management](https://appshunter.io/developer/454468239) | [SumTotal Systems](https://appshunter.io/developer/1169347042) |

## What reviewers say

### SHRM Certification

[App page](https://appshunter.io/ios/app/shrm-certification/id1138438106)

This app helps SHRM-CP and SHRM-SCP credential holders manage their professional development credits. Track completed activities, discover upcoming approved events, and receive notifications for recertification.

**Highlights:** Add professional development credits (PDCs), Track completed activities, Find upcoming approved activities, Search and filter activities by competencies, date, or location, Recertification readiness notifications

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 💡 Easy to use
- 👍 Quick and easy way to track and update PDCs
- 🚀 Love the ease and speed

**What reviewers complain about**

- 🐛 Login issues - unable to log in, credentials not recognized
- 🐛 App not working - unable to add credits, get error messages
- 🐛 Inconsistent data between app and website
- 🐛 Unreliable, frequently doesn't work as expected

**Reported bugs**

- Login not working
- Unable to add credits, get error messages
- Inconsistent data between app and website

**Requested features**

- Improve training/education search functionality
- Add summary/progress view of entered credits
- Fix app support link


### SumTotal mySupport

[App page](https://appshunter.io/ios/app/sumtotal-mysupport/id1355675617)

Access all your support and service information in one place. View key metrics, immediate information, and track escalation progress. Stay updated on deployments, maintenance, and outages.

**Highlights:** Aggregated key support metrics, Immediate information (Need to Do, See, Know), Escalation and prioritization tracking, Case detail viewing/updating with Salesforce, Deployment and maintenance schedules, Outage notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is SHRM Certification free?

SHRM Certification is free to download, with no in-app purchases.

### Is SumTotal mySupport free?

SumTotal mySupport is free to download, with no in-app purchases.

### Which has better reviews, SHRM Certification or SumTotal mySupport?

SHRM Certification is rated higher. SHRM Certification averages 4.8 out of 5 from 2.5K ratings, while SumTotal mySupport averages 2.3 from 3 ratings.

### Do SHRM Certification or SumTotal mySupport have ads?

SHRM Certification shows ads; SumTotal mySupport does not.

### Which is updated more often, SHRM Certification or SumTotal mySupport?

SHRM Certification ships an update every 6 months, and SumTotal mySupport every 4 months. Most recently, SHRM Certification was updated on October 18, 2026 and SumTotal mySupport on October 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*