# OneDesk vs Microsoft Planner

The clearest difference is rating: Microsoft Planner at 4.6 against OneDesk's 1.4. Microsoft Planner also leads on review sentiment (29% vs 0%) and ratings volume (13K vs 5). OneDesk's advantage is iOS requirement (15.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Microsoft Planner holds the better App Store score, 4.6 against 1.4. That said, the two scores are not equally well evidenced: Microsoft Planner has 13K ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 0% of OneDesk's written reviews are positive against 29% of Microsoft Planner's.

OneDesk ships an update every 5 weeks, Microsoft Planner every 6 weeks. The most recent releases landed on October 24, 2026 and October 26, 2026 respectively.

## The numbers

| Metric | OneDesk | Microsoft Planner |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.4 (5 ratings)](https://appshunter.io/ios/app/onedesk/id1140275352/reviews) | **[4.6 (13K ratings)](https://appshunter.io/ios/app/microsoft-planner/id1219301037/reviews)** |
| Number of ratings | 5 | **13K** |
| Positive reviews | 0.0% of reviews | **29.1% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 6 weeks |
| Monetization | Free | Free |
| Size | 52 MB | 158 MB |
| Requires iOS | **15.0** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Logiciel Onedesk Inc.](https://appshunter.io/developer/1140275351) | [Microsoft Corporation](https://appshunter.io/developer/298856275) |

## What reviewers say

### OneDesk

[App page](https://appshunter.io/ios/app/onedesk/id1140275352)

Manage helpdesk tickets, tasks, and projects efficiently from your mobile device. Collaborate with your team, track time, and respond to customer inquiries on the go. This all-in-one solution streamlines support and project management.

**Highlights:** Respond to customer tickets, Manage tasks and tickets, Collaborate with team, Track time, Push notifications, Share files

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Microsoft Planner

[App page](https://appshunter.io/ios/app/microsoft-planner/id1219301037)

Organize teamwork visually with a simple, interactive board. Assign tasks, track progress, and collaborate with your team through integrated conversations and file sharing. Stay updated on all your tasks across different plans and devices.

**Highlights:** Visual task boards, Task assignment and tracking, Team collaboration and chat, File sharing, Cross-device synchronization, My Tasks view

**In-app purchases:** none

**What reviewers like**

- 🚀 Great for team collaboration
- 👍 Easy to use and intuitive
- 🚀 Helpful for personal organization
- 👍 Good integration with Microsoft 365 suite

**What reviewers complain about**

- 🐛 Buggy and unstable
- 🔒 Limited to work/school accounts only
- 🔒 Lack of customization options
- 🐛 Slow performance and sync issues
- 🔒 Missing key features like calendar view

**Reported bugs**

- Freezing on login screen
- Inability to create or edit plans
- Tasks disappearing or not syncing properly
- Compatibility issues on older devices
- Comments not saving or editable

**Requested features**

- Recurring tasks and calendar integration
- Ability to copy/move tasks between plans
- More flexible labeling and filtering options
- Offline mode and export/import functionality
- Deeper integration with Outlook and Teams


## Frequently asked questions

### Is OneDesk free?

OneDesk is free to download, with no in-app purchases.

### Is Microsoft Planner free?

Microsoft Planner is free to download, with no in-app purchases.

### Which has better reviews, OneDesk or Microsoft Planner?

Microsoft Planner is rated higher. OneDesk averages 1.4 out of 5 from 5 ratings, while Microsoft Planner averages 4.6 from 13K ratings.

### Do OneDesk or Microsoft Planner have ads?

Neither OneDesk nor Microsoft Planner shows ads.

### Which is updated more often, OneDesk or Microsoft Planner?

OneDesk ships an update every 5 weeks, and Microsoft Planner every 6 weeks. Most recently, OneDesk was updated on October 24, 2026 and Microsoft Planner on October 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*