# OneDesk vs Synology Drive

The clearest difference is rating: Synology Drive at 4.5 against OneDesk's 1.4. Synology Drive also leads on review sentiment (33% vs 0%) and ratings volume (4.4K vs 5). OneDesk's advantage is update cadence (every 5 weeks vs every 3 months) and iOS requirement (15.0 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Synology Drive holds the better App Store score, 4.5 against 1.4. That said, the two scores are not equally well evidenced: Synology Drive has 4.4K ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 0% of OneDesk's written reviews are positive against 33% of Synology Drive's.

OneDesk ships an update every 5 weeks, Synology Drive every 3 months. The most recent releases landed on November 2, 2026 and November 5, 2026 respectively.

## The numbers

| Metric | OneDesk | Synology Drive |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.4 (5 ratings)](https://appshunter.io/ios/app/onedesk/id1140275352/reviews) | **[4.5 (4.4K ratings)](https://appshunter.io/ios/app/synology-drive/id1267275421/reviews)** |
| Number of ratings | 5 | **4.4K** |
| Positive reviews | 0.0% of reviews | **33.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 3 months |
| Monetization | Free | Free |
| Size | 52 MB | 279 MB |
| Requires iOS | **15.0** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Logiciel Onedesk Inc.](https://appshunter.io/developer/1140275351) | [Synology Inc.](https://appshunter.io/developer/321493109) |

## What reviewers say

### OneDesk

[App page](https://appshunter.io/ios/app/onedesk/id1140275352)

Manage helpdesk tickets, tasks, and projects efficiently from your mobile device. Collaborate with your team, track time, and respond to customer inquiries on the go. This all-in-one solution streamlines support and project management.

**Highlights:** Respond to customer tickets, Manage tasks and tickets, Collaborate with team, Track time, Push notifications, Share files

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Synology Drive

[App page](https://appshunter.io/ios/app/synology-drive/id1267275421)

Access and manage files stored on your Synology NAS from your mobile device. This app allows you to view various file types, including office documents, and offers convenient file management features like syncing, searching, and sharing on the go.

**Highlights:** Access Synology NAS files on the go, View documents, spreadsheets, and slides, Sync files, Search files, Share files, Move and label files

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and responsive
- 🔒 Secure private cloud
- 👍 Convenient remote access
- 🚀 Excellent integration with iOS Files app
- 👍 Great for photographers and mobile workers

**What reviewers complain about**

- 🐛 Frequent crashes and stability issues
- 🔋 High battery drain
- 👎 Unreliable sync and offline access
- 👎 Confusing and unintuitive user interface
- 🔍 Lacking search and organization features

**Reported bugs**

- Unable to log in with 2FA
- Sync tasks get stuck or fail
- Folders not showing content
- Incompatibility with latest iOS versions
- Duplicated files and folders after sync

**Requested features**

- Add support for offline folder sync
- Improve integration with iOS Files app
- Implement document editing capabilities
- Add option to customize file/folder naming
- Enhance audio/video playback features


## Frequently asked questions

### Is OneDesk free?

OneDesk is free to download, with no in-app purchases.

### Is Synology Drive free?

Synology Drive is free to download, with no in-app purchases.

### Which has better reviews, OneDesk or Synology Drive?

Synology Drive is rated higher. OneDesk averages 1.4 out of 5 from 5 ratings, while Synology Drive averages 4.5 from 4.4K ratings.

### Do OneDesk or Synology Drive have ads?

Neither OneDesk nor Synology Drive shows ads.

### Which is updated more often, OneDesk or Synology Drive?

OneDesk ships an update every 5 weeks, and Synology Drive every 3 months. Most recently, OneDesk was updated on November 2, 2026 and Synology Drive on November 5, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*