# Chaport vs Smartsupp

The clearest difference is rating: Smartsupp at 4.1 against Chaport's 3.6. Smartsupp also leads on update cadence (monthly vs every 9 months) and ratings volume (143 vs 9). Chaport's advantage is in-app purchases (none vs 12). On price, review sentiment, ads and device support there is nothing between them.

Both are free to download. Smartsupp sells 11 in-app purchases, starting at $17.99 per month. Chaport asks for nothing beyond the download.

Smartsupp holds the better App Store score, 4.1 against 3.6. That said, the two scores are not equally well evidenced: Smartsupp has 143 ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 46% of Chaport's written reviews are positive against 51% of Smartsupp's.

Chaport ships an update every 9 months, Smartsupp monthly. The most recent releases landed on September 19, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | Chaport | Smartsupp |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.6 (9 ratings)](https://appshunter.io/ios/app/chaport/id1141834008/reviews) | **[4.1 (143 ratings)](https://appshunter.io/ios/app/smartsupp/id1258723897/reviews)** |
| Number of ratings | 9 | **143** |
| Positive reviews | 46.2% of reviews | **50.9% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 9 months | **Monthly** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 5 MB | 60 MB |
| Requires iOS | 15.6 | **14.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 12+ | 4+ |
| Developer | [Chaport Inc.](https://appshunter.io/developer/1761232328) | [Smartsupp.com, s.r.o.](https://appshunter.io/developer/1293819674) |

## What reviewers say

### Chaport

[App page](https://appshunter.io/ios/app/chaport/id1141834008)

Communicate with your website visitors in real-time, from anywhere. This tool enables instant messaging directly through your website, fostering engagement and support.

**Highlights:** Real-time visitor chat, Cross-device accessibility, Website integration, Visitor communication, Business messaging

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Smartsupp

[App page](https://appshunter.io/ios/app/smartsupp/id1258723897)

Enhance online sales with AI-powered chatbots and live chat. Engage visitors 24/7, consolidate communications from multiple channels, and automate lead conversion. Gain insights into performance and customer satisfaction to foster loyalty.

**Highlights:** AI chat assistants, Unified chat inbox, Automated messages & chatbots, Lead generation tools, Performance reports, Customer satisfaction insights

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (11)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Standard Package Monthly | $17.99 | per month |
| Standard Package Monthly | $30.99 | per month |
| Standard Package Monthly | $34.99 | per month |
| Pro Package Monthly | $36.90 | per month |
| Standard Package Monthly | $59.99 | per month |
| Pro Package Monthly | $72.99 | per month |
| Standard Package Annual | $144.99 | per year |
| Standard Package Annual | $259.00 | per year |
| Standard Package Annual | $284.99 | per year |
| Pro Package Annual | $349.00 | per year |
| Pro Package Annual | $699.99 | per year |

**What reviewers like**

- 👍 Easy to use
- 🚀 Fast and reliable
- ✅ Useful for live chat support
- 💻 Works well on PC
- ✨ Good free version

**What reviewers complain about**

- 🐛 Frequent crashes
- ❌ Poor support
- 📱 App not working on iOS
- ⚠️ Scam alert (user reported)
- 💸 High subscription fees

**Reported bugs**

- App crashes on startup
- Cannot log in
- Chat not working
- Messages not received
- Notifications not working

**Requested features**

- Allow writing messages when customer is offline
- Option to set status to offline
- Red badge for unread messages
- Repeat notifications for new chats
- Pre-chat options


## Frequently asked questions

### Is Chaport free?

Chaport is free to download, with no in-app purchases.

### Is Smartsupp free?

Smartsupp is free to download, with in-app purchases available.

### Which has better reviews, Chaport or Smartsupp?

Smartsupp is rated higher. Chaport averages 3.6 out of 5 from 9 ratings, while Smartsupp averages 4.1 from 143 ratings.

### Do Chaport or Smartsupp have ads?

Neither Chaport nor Smartsupp shows ads.

### Which is updated more often, Chaport or Smartsupp?

Chaport ships an update every 9 months, and Smartsupp monthly. Most recently, Chaport was updated on September 19, 2026 and Smartsupp on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*