# Chaport vs HelpCrunch Inbox

The clearest difference is rating: HelpCrunch Inbox at 5.0 against Chaport's 3.6. HelpCrunch Inbox also leads on update cadence (every 3 months vs every 9 months). Chaport's advantage is ads (none vs shown) and review sentiment (46% vs 33%). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HelpCrunch Inbox holds the better App Store score, 5.0 against 3.6. Both are backed by a comparable volume of ratings — 8 and 2 respectively. Written reviews complicate that: 46% of Chaport's written reviews are positive against 33% of HelpCrunch Inbox's, so the app with the better star average is not the one people write more warmly about.

Chaport ships an update every 9 months, HelpCrunch Inbox every 3 months. Both last shipped on October 24, 2026.

## The numbers

| Metric | Chaport | HelpCrunch Inbox |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.6 (8 ratings)](https://appshunter.io/ios/app/chaport/id1141834008/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/helpcrunch-inbox/id1499873238/reviews)** |
| Number of ratings | **8** | 2 |
| Positive reviews | **46.2% of reviews** | 33.3% of reviews |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | Every 9 months | **Every 3 months** |
| Monetization | **Free** | Ad-supported |
| Size | 5 MB | 20 MB |
| Requires iOS | **15.6** | 17.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 12+ | 4+ |
| Developer | [Chaport Inc.](https://appshunter.io/developer/1761232328) | [HelpCrunch Corporation](https://appshunter.io/developer/1305324551) |

## What reviewers say

### Chaport

[App page](https://appshunter.io/ios/app/chaport/id1141834008)

Communicate with your website visitors in real-time, from anywhere. This tool enables instant messaging directly through your website, fostering engagement and support.

**Highlights:** Real-time visitor chat, Cross-device accessibility, Website integration, Visitor communication, Business messaging

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### HelpCrunch Inbox

[App page](https://appshunter.io/ios/app/helpcrunch-inbox/id1499873238)

This business tool allows for on-the-go customer communication, lead capture, and proactive marketing. It facilitates team assignments for chats, contact management, and email follow-ups, ensuring speedy and delightful customer service.

**Highlights:** On-the-go customer chat, Proactive lead capture, Team chat assignment, Email follow-ups from chat, Conversation status assignment, Customer online status visibility, Customizable notifications

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Chaport free?

Chaport is free to download, with no in-app purchases.

### Is HelpCrunch Inbox free?

HelpCrunch Inbox is free to download, with no in-app purchases.

### Which has better reviews, Chaport or HelpCrunch Inbox?

HelpCrunch Inbox is rated higher. Chaport averages 3.6 out of 5 from 8 ratings, while HelpCrunch Inbox averages 5.0 from 2 ratings.

### Do Chaport or HelpCrunch Inbox have ads?

HelpCrunch Inbox shows ads; Chaport does not.

### Which is updated more often, Chaport or HelpCrunch Inbox?

Chaport ships an update every 9 months, and HelpCrunch Inbox every 3 months. Most recently, Chaport was updated on October 24, 2026 and HelpCrunch Inbox on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*