# Fidelity Token vs (KeyMobile)

The clearest difference is rating: (KeyMobile) at 3.1 against Fidelity Token's 2.4. (KeyMobile) also leads on update cadence (every 5 weeks vs every 3 months) and monetization model (free with in-app purchases vs paid). Fidelity Token's advantage is iOS requirement (13.0 vs 15.5). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

(KeyMobile) holds the better App Store score, 3.1 against 2.4. That said, the two scores are not equally well evidenced: (KeyMobile) has 300 ratings behind it against 58, so its average is the more settled of the two. Written reviews point the same way: 4% of Fidelity Token's written reviews are positive against 16% of (KeyMobile)'s.

Fidelity Token ships an update every 3 months, (KeyMobile) every 5 weeks. The most recent releases landed on October 8, 2026 and October 6, 2026 respectively.

## The numbers

| Metric | Fidelity Token | (KeyMobile) |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.4 (58 ratings)](https://appshunter.io/ios/app/fidelity-token/id1142222358/reviews) | **[3.1 (300 ratings)](https://appshunter.io/ios/app/keymobile/id1332114961/reviews)** |
| Number of ratings | 58 | **300** |
| Positive reviews | 3.7% of reviews | **15.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 5 weeks** |
| Monetization | Paid | **Free with in-app purchases** |
| Size | 20 MB | 67 MB |
| Requires iOS | **13.0** | 15.5 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Fidelity Bank Plc](https://appshunter.io/developer/945935916) | [Keystone Banking](https://appshunter.io/developer/1063062983) |

## What reviewers say

### Fidelity Token

[App page](https://appshunter.io/ios/app/fidelity-token/id1142222358)

Secure your online banking transactions with a mobile app that acts as a second factor for authentication. Verify fund transfers, bill payments, and recharges directly on your iOS device, eliminating the need for a physical hardware token. This app provides an easy and fast way to confirm transaction details and complete them with a secure One Time Passcode.

**Highlights:** Second factor authentication, Verify online transactions, Eliminates hardware tokens, One Time Passcode (OTP), Easy PIN input for OTP, Copy and paste OTP

**Features:** macOS Compatibility

**In-app purchases:** none


### (KeyMobile)

[App page](https://appshunter.io/ios/app/keymobile/id1332114961)

Manage your finances conveniently with this app, offering secure banking services, fund transfers, bill payments, and investment opportunities. Access account details, block cards, and utilize self-service options for a personalized banking experience.

**Highlights:** Account and card management, Fund transfers (local and international), Bill payments (airtime, data, cable, utility), Loan requests, Investment booking, Self-service options (transaction limits, PIN reset), Facial and fingerprint authentication

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Excellent app
- 🚀 Fast and smooth
- 🔒 Secure banking

**What reviewers complain about**

- 🐛 Frequent crashes
- 🐛 Unreliable transactions
- 🐛 Buggy and unpredictable
- 🕰️ Slow and unresponsive
- 🤔 Poor customer service

**Reported bugs**

- Unable to login or access account
- Transactions failing or not reflecting
- App crashing or freezing frequently
- Compatibility issues with newer devices
- Incorrect account balances or transaction records

**Requested features**

- Add support for more payment platforms
- Improve transaction history and statements
- Provide better error messaging and troubleshooting
- Streamline login and authentication process
- Enhance app stability and performance


## Frequently asked questions

### Is Fidelity Token free?

Fidelity Token is free to download, with no in-app purchases.

### Is (KeyMobile) free?

(KeyMobile) is free to download, with no in-app purchases.

### Which has better reviews, Fidelity Token or (KeyMobile)?

(KeyMobile) is rated higher. Fidelity Token averages 2.4 out of 5 from 58 ratings, while (KeyMobile) averages 3.1 from 300 ratings.

### Do Fidelity Token or (KeyMobile) have ads?

Neither Fidelity Token nor (KeyMobile) shows ads.

### Which is updated more often, Fidelity Token or (KeyMobile)?

Fidelity Token ships an update every 3 months, and (KeyMobile) every 5 weeks. Most recently, Fidelity Token was updated on October 8, 2026 and (KeyMobile) on October 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*