# Authenticator App vs Willdesk

The clearest difference is rating: Authenticator App at 4.7 against Willdesk's 4.0. Authenticator App also leads on ratings volume (34K vs 3) and update cadence (every 9 days vs every 3 weeks). Willdesk's advantage is review sentiment (67% vs 45%) and iOS requirement (12.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Authenticator App holds the better App Store score, 4.7 against 4.0. That said, the two scores are not equally well evidenced: Authenticator App has 34K ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 45% of Authenticator App's written reviews are positive against 67% of Willdesk's, so the app with the better star average is not the one people write more warmly about.

Authenticator App ships an update every 9 days, Willdesk every 3 weeks. The most recent releases landed on October 18, 2026 and October 9, 2026 respectively.

## The numbers

| Metric | Authenticator App | Willdesk |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (34K ratings)](https://appshunter.io/ios/app/authenticator-app-oneauth/id1142928979/reviews)** | [4.0 (3 ratings)](https://appshunter.io/ios/app/willdesk-live-chat-helpdesk/id6443578268/reviews) |
| Number of ratings | **34K** | 3 |
| Positive reviews | 44.9% of reviews | **66.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 9 days** | Every 3 weeks |
| Monetization | Free | Free |
| Size | 220 MB | 39 MB |
| Requires iOS | 15.0 | **12.0** |
| Devices | **iPhone, iPad, iPod, Mac, Apple Watch** | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Zoho Corporation](https://appshunter.io/developer/388384807) | [Bestseller (Shenzhen) Technology Co., Ltd](https://appshunter.io/developer/1647327732) |

## What reviewers say

### Authenticator App

[App page](https://appshunter.io/ios/app/authenticator-app-oneauth/id1142928979)

Secure your online accounts with industry-standard two-factor authentication. Easily add accounts, generate time-based OTPs, and benefit from encrypted backups. Organize and manage your TFA with features like folders, brand logos, and search.

**Highlights:** Add accounts via QR code or manual entry, Time-based OTPs (offline access), Encrypted backup and secure recovery, Sync secrets across devices, Organize accounts with folders, Brand logos for easy identification, Passwordless sign-in options

**Features:** Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick and efficient
- 🔒 Very secure
- 👍 Easy to use
- 💡 Has Apple Watch app

**What reviewers complain about**

- 🐛 Unreliable notifications
- 🐛 Confusing user interface
- 🐛 Inconsistent behavior
- 🐛 Difficult to navigate
- 🐛 Locked out of accounts

**Reported bugs**

- Push notifications not working
- Endless authentication loops
- Incompatibility with new devices
- Locking users out of accounts

**Requested features**

- Support for multiple accounts
- Ability to export data to other authenticator apps
- Improved error handling and feedback
- Simpler setup and onboarding process


### Willdesk

[App page](https://appshunter.io/ios/app/willdesk-live-chat-helpdesk/id6443578268)

This tool streamlines customer service for e-commerce businesses. It offers a branded self-service widget, live chat to boost sales, and a unified inbox for managing tickets across multiple channels. Gain a complete customer index for personalized service and integrate with various e-commerce platforms.

**Highlights:** Branded self-service widget, Live chat for sales conversion, Unified inbox for all channels, Customer index and CRM, Multi-platform integrations

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Authenticator App free?

Authenticator App is free to download, with no in-app purchases.

### Is Willdesk free?

Willdesk is free to download, with no in-app purchases.

### Which has better reviews, Authenticator App or Willdesk?

Authenticator App is rated higher. Authenticator App averages 4.7 out of 5 from 34K ratings, while Willdesk averages 4.0 from 3 ratings.

### Do Authenticator App or Willdesk have ads?

Neither Authenticator App nor Willdesk shows ads.

### Which is updated more often, Authenticator App or Willdesk?

Authenticator App ships an update every 9 days, and Willdesk every 3 weeks. Most recently, Authenticator App was updated on October 18, 2026 and Willdesk on October 9, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*