# Customer Portal vs Elements Mobile

The clearest difference is rating: Customer Portal at 3.2 against Elements Mobile's 2.3. Customer Portal also leads on review sentiment (26% vs 0%) and ratings volume (51 vs 7). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Customer Portal holds the better App Store score, 3.2 against 2.3. That said, the two scores are not equally well evidenced: Customer Portal has 51 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 26% of Customer Portal's written reviews are positive against 0% of Elements Mobile's.

Customer Portal ships an update every 11 days, Elements Mobile fortnightly. The most recent releases landed on October 29, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Customer Portal | Elements Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.2 (51 ratings)](https://appshunter.io/ios/app/customer-portal-zoho-creator/id1146710936/reviews)** | [2.3 (7 ratings)](https://appshunter.io/ios/app/elements-mobile/id1463581042/reviews) |
| Number of ratings | **51** | 7 |
| Positive reviews | **25.9% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 11 days** | Fortnightly |
| Monetization | Free | Free |
| Size | 139 MB | 73 MB |
| Requires iOS | **15.0** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Zoho Corporation](https://appshunter.io/developer/388384807) | [Routeware](https://appshunter.io/developer/1790869046) |

## What reviewers say

### Customer Portal

[App page](https://appshunter.io/ios/app/customer-portal-zoho-creator/id1146710936)

This app allows your customers to access a branded portal with restricted views of forms and data reports. They can sign in to view, add, edit, and delete records, and perform custom actions on their data.

**Highlights:** Branded customer experience, Restricted access to forms and reports, Sign-in for customers, Access and manage records, Search, filter, group, and sort data, Bulk edit records, Custom actions on records

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Elements Mobile

[App page](https://appshunter.io/ios/app/elements-mobile/id1463581042)

This app helps field workers manage orders, scan equipment, and update service status. It provides real-time reporting to the back office, including location, timestamps, notes, images, and signatures.

**Highlights:** Receive orders, Scan service equipment, Record service status, Track GPS location, Capture images and signatures, Real-time back-office updates

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Customer Portal free?

Customer Portal is free to download, with no in-app purchases.

### Is Elements Mobile free?

Elements Mobile is free to download, with no in-app purchases.

### Which has better reviews, Customer Portal or Elements Mobile?

Customer Portal is rated higher. Customer Portal averages 3.2 out of 5 from 51 ratings, while Elements Mobile averages 2.3 from 7 ratings.

### Do Customer Portal or Elements Mobile have ads?

Neither Customer Portal nor Elements Mobile shows ads.

### Which is updated more often, Customer Portal or Elements Mobile?

Customer Portal ships an update every 11 days, and Elements Mobile fortnightly. Most recently, Customer Portal was updated on October 29, 2026 and Elements Mobile on November 3, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*