# AlarmNet 360 vs SureCall

The clearest difference is review sentiment: SureCall at 100% against AlarmNet 360's 18%. SureCall also leads on rating (5.0 vs 4.4) and update cadence (every 5 weeks vs every 5 months). AlarmNet 360's advantage is ratings volume (809 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SureCall holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: AlarmNet 360 has 809 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 18% of AlarmNet 360's written reviews are positive against 100% of SureCall's.

AlarmNet 360 ships an update every 5 months, SureCall every 5 weeks. The most recent releases landed on September 25, 2026 and September 14, 2026 respectively.

## The numbers

| Metric | AlarmNet 360 | SureCall |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.4 (809 ratings)](https://appshunter.io/ios/app/alarmnet-360/id1148474732/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/surecall/id6449509462/reviews)** |
| Number of ratings | **809** | 3 |
| Positive reviews | 18.2% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Every 5 weeks** |
| Monetization | Free | Free |
| Size | 19 MB | 27 MB |
| Requires iOS | 15.0 | **14** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 9+ |
| Developer | [Resideo Technologies, Inc.](https://appshunter.io/developer/1437524946) | [SureCall, Inc](https://appshunter.io/developer/1233069729) |

## What reviewers say

### AlarmNet 360

[App page](https://appshunter.io/ios/app/alarmnet-360/id1148474732)

This app facilitates the activation, installation, and support for specific Resideo security panels and communicators. It allows users to create accounts, activate devices, configure security panels, and set up various sensors and Z-Wave devices.

**Highlights:** Account creation, Communicator activation, Security panel configuration, Sensor and keypad attachment, Z-Wave device setup, TC2 device configuration

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient and comprehensive programming coverage
- ⭐ App version works better than web version
- 👍 Easy to use once functional
- 📱 Convenient mobile access for technicians

**What reviewers complain about**

- 🐛 Frequent crashes and blank login screens
- 🔍 Cannot find existing accounts in app
- 🔐 Password change requirements every 3 months
- 🔓 Login authentication issues and inconsistencies
- ⚠️ Limited device compatibility (mainly Lyric panels)

**Reported bugs**

- Blank white login screen after first use
- App crashes requiring reinstallation
- Login credentials not saving properly
- Greyed out interface elements
- Sync failures with LTEM-PXV/A communicators

**Requested features**

- Biometric authentication (Touch/Face recognition)
- Search accounts by name instead of account number
- Larger text/font sizes for accessibility
- Account list view for existing accounts
- Reset password commands for Total Connect


### SureCall

[App page](https://appshunter.io/ios/app/surecall/id6449509462)

Connect directly to your SureCall booster to monitor its status and access device information. This app provides a streamlined way to manage your signal booster's performance.

**Highlights:** Direct booster connection, View device information, Monitor booster status, Streamlined management

**In-app purchases:** none


## Frequently asked questions

### Is AlarmNet 360 free?

AlarmNet 360 is free to download, with no in-app purchases.

### Is SureCall free?

SureCall is free to download, with no in-app purchases.

### Which has better reviews, AlarmNet 360 or SureCall?

SureCall is rated higher. AlarmNet 360 averages 4.4 out of 5 from 809 ratings, while SureCall averages 5.0 from 3 ratings.

### Do AlarmNet 360 or SureCall have ads?

Neither AlarmNet 360 nor SureCall shows ads.

### Which is updated more often, AlarmNet 360 or SureCall?

AlarmNet 360 ships an update every 5 months, and SureCall every 5 weeks. Most recently, AlarmNet 360 was updated on September 25, 2026 and SureCall on September 14, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*