# Mobility@Work vs ServiceNow Agent

The clearest difference is rating: Mobility@Work at 4.0 against ServiceNow Agent's 2.1. Mobility@Work also leads on iOS requirement (16.1 vs 18.0). ServiceNow Agent's advantage is ratings volume (10 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Mobility@Work holds the better App Store score, 4.0 against 2.1. That said, the two scores are not equally well evidenced: ServiceNow Agent has 10 ratings behind it against 2, so its average is the more settled of the two.

Mobility@Work ships an update fortnightly, ServiceNow Agent every 3 weeks. The most recent releases landed on October 2, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | Mobility@Work | ServiceNow Agent |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (2 ratings)](https://appshunter.io/ios/app/mobilitywork/id1152325473/reviews)** | [2.1 (10 ratings)](https://appshunter.io/ios/app/servicenow-agent-intune/id1494183149/reviews) |
| Number of ratings | 2 | **10** |
| Positive reviews | — | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 3 weeks |
| Monetization | Free | Free |
| Size | 31 MB | 154 MB |
| Requires iOS | **16.1** | 18.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [MOBILITYWORK](https://appshunter.io/developer/1181803737) | [ServiceNow](https://appshunter.io/developer/844397809) |

## What reviewers say

### Mobility@Work

[App page](https://appshunter.io/ios/app/mobilitywork/id1152325473)

This app offers high-quality control, monitoring, and data acquisition solutions for various industrial and municipal sectors, including water treatment, waste water treatment, natural gas, and power distribution. It aims to enhance customer satisfaction through reliable system performance.

**Highlights:** High-quality control systems, Monitoring solutions, Data acquisition, Water treatment systems, Waste water treatment systems, Natural gas and power distribution

**Features:** Vision Pro support

**In-app purchases:** none


### ServiceNow Agent

[App page](https://appshunter.io/ios/app/servicenow-agent-intune/id1494183149)

This app enables service desk agents to manage and resolve IT, HR, and customer service requests on the go. It offers out-of-the-box workflows and leverages device capabilities for tasks like navigation and barcode scanning, even offline.

**Highlights:** Manage team work assignments, Triage incidents and cases, Act on approvals with gestures, Complete work offline, Access full issue details, Optimize workflows with device hardware

**In-app purchases:** none


## Frequently asked questions

### Is Mobility@Work free?

Mobility@Work is free to download, with no in-app purchases.

### Is ServiceNow Agent free?

ServiceNow Agent is free to download, with no in-app purchases.

### Which has better reviews, Mobility@Work or ServiceNow Agent?

Mobility@Work is rated higher. Mobility@Work averages 4.0 out of 5 from 2 ratings, while ServiceNow Agent averages 2.1 from 10 ratings.

### Do Mobility@Work or ServiceNow Agent have ads?

Neither Mobility@Work nor ServiceNow Agent shows ads.

### Which is updated more often, Mobility@Work or ServiceNow Agent?

Mobility@Work ships an update fortnightly, and ServiceNow Agent every 3 weeks. Most recently, Mobility@Work was updated on October 2, 2026 and ServiceNow Agent on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*