# DP 311 vs CHI311

The clearest difference is update cadence: CHI311 at every 3 weeks against DP 311's every 6 months. CHI311 also leads on ratings volume (245 vs 5). DP 311's advantage is review sentiment (25% vs 14%) and device support (3 vs 1). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 2.6 for DP 311 against 2.5 for CHI311. That said, the two scores are not equally well evidenced: CHI311 has 245 ratings behind it against 5, so its average is the more settled of the two. Written reviews are what separate them: 25% of DP 311's written reviews are positive against 14% of CHI311's.

DP 311 ships an update every 6 months, CHI311 every 3 weeks. The most recent releases landed on October 24, 2026 and October 21, 2026 respectively.

## The numbers

| Metric | DP 311 | CHI311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.6 (5 ratings)](https://appshunter.io/ios/app/dp-311/id1155571276/reviews)** | [2.5 (245 ratings)](https://appshunter.io/ios/app/chi311/id1441580123/reviews) |
| Number of ratings | 5 | **245** |
| Positive reviews | **25.0% of reviews** | 14.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 46 MB | 29 MB |
| Requires iOS | **14.0** | 17.6 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 17+ | 4+ |
| Developer | [GOGov, Inc.](https://appshunter.io/developer/351223719) | [City of Chicago](https://appshunter.io/developer/1441580122) |

## What reviewers say

### DP 311

[App page](https://appshunter.io/ios/app/dp-311/id1155571276)

Access city services and report issues directly from your device, anytime. This application provides a convenient way to connect with your local government and ensure your concerns are addressed promptly.

**Highlights:** 24/7 City Hall Access, Report City Issues, Customer Service Focused, Accessible City Information, Fast Issue Reporting

**Features:** macOS Compatibility

**In-app purchases:** none


### CHI311

[App page](https://appshunter.io/ios/app/chi311/id1441580123)

Report non-emergency issues like potholes or graffiti directly to Chicago city services. Track the status of your requests, submit photos, and get real-time updates on city work in your neighborhood. This official app connects residents and businesses to essential city services.

**Highlights:** Submit new service requests, Track request status and resolution times, Attach photos to requests, Map request locations, Create an account for tracking, Search knowledge articles, View neighborhood requests

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Intuitive and simple to use
- 🌐 Convenient access to city services
- 📊 Helpful for tracking request progress

**What reviewers complain about**

- 🐛 Frequent bugs and crashes
- 🗺️ Difficult to use map functionality
- 🔒 Login and account issues
- 🤖 Lack of responsiveness from developers

**Reported bugs**

- Photo/image upload failures
- Submission errors and timeouts
- Inconsistent performance across devices and OS versions

**Requested features**

- More request categories and customization options
- Ability to add notes and descriptions to requests
- Improved notification and status tracking features


## Frequently asked questions

### Is DP 311 free?

DP 311 is free to download, with no in-app purchases.

### Is CHI311 free?

CHI311 is free to download, with no in-app purchases.

### Which has better reviews, DP 311 or CHI311?

DP 311 is rated higher. DP 311 averages 2.6 out of 5 from 5 ratings, while CHI311 averages 2.5 from 245 ratings.

### Do DP 311 or CHI311 have ads?

Neither DP 311 nor CHI311 shows ads.

### Which is updated more often, DP 311 or CHI311?

DP 311 ships an update every 6 months, and CHI311 every 3 weeks. Most recently, DP 311 was updated on October 24, 2026 and CHI311 on October 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*