# JustCall vs Close CRM

The clearest difference is rating: JustCall at 4.4 against Close CRM's 3.5. JustCall also leads on update cadence (weekly vs every 4 weeks) and ratings volume (1.1K vs 52). Close CRM's advantage is monetization model (free vs freemium) and review sentiment (36% vs 26%). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

JustCall holds the better App Store score, 4.4 against 3.5. That said, the two scores are not equally well evidenced: JustCall has 1.1K ratings behind it against 52, so its average is the more settled of the two. Written reviews complicate that: 26% of JustCall's written reviews are positive against 36% of Close CRM's, so the app with the better star average is not the one people write more warmly about.

JustCall ships an update weekly, Close CRM every 4 weeks. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | JustCall | Close CRM |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.4 (1.1K ratings)](https://appshunter.io/ios/app/justcall-cloud-phone-system/id1156351688/reviews)** | [3.5 (52 ratings)](https://appshunter.io/ios/app/close-crm/id1668836284/reviews) |
| Number of ratings | **1.1K** | 52 |
| Positive reviews | 25.6% of reviews | **36.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 4 weeks |
| Monetization | Freemium | **Free** |
| Size | 72 MB | 40 MB |
| Requires iOS | 17.0 | **15.1** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [SLABS Technologies Private Limited](https://appshunter.io/developer/1109689332) | [Elastic Inc](https://appshunter.io/developer/602902730) |

## What reviewers say

### JustCall

[App page](https://appshunter.io/ios/app/justcall-cloud-phone-system/id1156351688)

Establish a global presence with a local or toll-free number in over 58 countries. Manage international call centers, sales teams, and customer support efficiently. This cloud-based system requires no new hardware, allowing you to make and receive calls and SMS directly on your existing devices.

**Highlights:** Local and toll-free numbers in 58+ countries, International call center management, In-built CRM and rating system, Global sales team empowerment, SMS and call tracking, No new hardware required

**Features:** Siri integration

**In-app purchases:** none

**What reviewers like**

- 💯 Excellent value for money
- 🚀 Smooth and reliable performance
- 🤖 Impressive AI capabilities
- 👍 Easy to use and intuitive

**What reviewers complain about**

- 🐛 Frequent bugs and crashes
- 🔌 Unreliable call quality and connectivity
- 🕰️ Slow and unresponsive app
- 💸 Expensive pricing and hidden fees

**Reported bugs**

- Texts getting truncated or not sending
- Inability to make or receive calls at times
- Inconsistent performance across different devices
- Syncing issues between mobile and desktop apps

**Requested features**

- Improved group messaging functionality
- Better integration with popular CRMs
- Enhanced notification system for missed calls/messages
- More customization options for user interface


### Close CRM

[App page](https://appshunter.io/ios/app/close-crm/id1668836284)

This mobile application allows sales teams to communicate with prospects, manage leads, and log activities on the go. It offers AI-powered call transcription and summarization, providing quick access to customer details and recent communications.

**Highlights:** Communicate with prospects and customers, AI-powered call transcription and summarization, Access Lead and Contact details, Manage Tasks and update Opportunities, Push notifications for texts, calls, voicemails

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great CRM on browser
- 👍 Good for making calls
- 👍 Easy to use on desktop/laptop
- 👍 Helpful for closing deals on the go
- 👍 Good support team

**What reviewers complain about**

- 🐛 Slow and glitchy app
- 🐛 Poorly optimized for mobile/iPad
- 🐛 Missing features on mobile
- 🐛 Crashes frequently
- 🐛 Wastes telephony usage

**Reported bugs**

- App is slow and glitchy
- App crashes
- 30 min delays
- App is laggy
- No full screen capability on iPad

**Requested features**

- Invest in building proper mobile apps
- Optimize for mobile/iPad
- Full-size version for iPad
- Add missing features to mobile app
- Fix telephony usage issues


## Frequently asked questions

### Is JustCall free?

JustCall is free to download, with no in-app purchases.

### Is Close CRM free?

Close CRM is free to download, with no in-app purchases.

### Which has better reviews, JustCall or Close CRM?

JustCall is rated higher. JustCall averages 4.4 out of 5 from 1.1K ratings, while Close CRM averages 3.5 from 52 ratings.

### Do JustCall or Close CRM have ads?

Neither JustCall nor Close CRM shows ads.

### Which is updated more often, JustCall or Close CRM?

JustCall ships an update weekly, and Close CRM every 4 weeks. Most recently, JustCall was updated on November 2, 2026 and Close CRM on November 3, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*