# iDox® vs Netsmart CareChat

The clearest difference is rating: iDox® at 3.7 against Netsmart CareChat's 2.3. Netsmart CareChat's advantage is update cadence (every 7 months vs every 17 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

iDox® holds the better App Store score, 3.7 against 2.3. Both are backed by a comparable volume of ratings — 3 and 3 respectively.

iDox® ships an update every 17 months, Netsmart CareChat every 7 months. The most recent releases landed on October 5, 2026 and October 7, 2026 respectively.

## The numbers

| Metric | iDox® | Netsmart CareChat |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.7 (3 ratings)](https://appshunter.io/ios/app/idox/id1156513946/reviews)** | [2.3 (3 ratings)](https://appshunter.io/ios/app/netsmart-carechat/id1533281175/reviews) |
| Number of ratings | 3 | 3 |
| Positive reviews | 100.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 17 months | **Every 7 months** |
| Monetization | Free | Free |
| Size | 41 MB | 93 MB |
| Requires iOS | **13.0** | 13.6 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [ScyMed, Inc](https://appshunter.io/developer/545140733) | [Netsmart Technologies](https://appshunter.io/developer/492097149) |

## What reviewers say

### iDox®

[App page](https://appshunter.io/ios/app/idox/id1156513946)

This clinical care system streamlines electronic medical records for physicians and healthcare providers. It offers structured templates, diagnosis harmonization, and smart phrases to improve documentation efficiency and patient care quality. The app integrates with major EMR systems to enhance clinical workflows.

**Highlights:** 500+ disease-specific medical templates, 400+ harmonized diagnoses for ICD-10, 2000+ clinical macros (smartphrases), Integration with major EMR systems (Epic, Cerner), Reduces note writing time by over 50%, Optimizes clinical documentation and coding

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Netsmart CareChat

[App page](https://appshunter.io/ios/app/netsmart-carechat/id1533281175)

This secure messaging tool enhances communication and collaboration for users of a referral management platform. It allows for quick conversations within a fast-paced healthcare environment, promoting efficiency and seamless transitions of patient care.

**Highlights:** Integrated messaging within referral workflow, Secure communication, Enhanced collaboration, Promotes efficiency, Quick communication, Cross-application compatibility

**In-app purchases:** none


## Frequently asked questions

### Is iDox® free?

iDox® is free to download, with no in-app purchases.

### Is Netsmart CareChat free?

Netsmart CareChat is free to download, with no in-app purchases.

### Which has better reviews, iDox® or Netsmart CareChat?

iDox® is rated higher. iDox® averages 3.7 out of 5 from 3 ratings, while Netsmart CareChat averages 2.3 from 3 ratings.

### Do iDox® or Netsmart CareChat have ads?

Neither iDox® nor Netsmart CareChat shows ads.

### Which is updated more often, iDox® or Netsmart CareChat?

iDox® ships an update every 17 months, and Netsmart CareChat every 7 months. Most recently, iDox® was updated on October 5, 2026 and Netsmart CareChat on October 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*