# Verint WorkView vs VidyoEngage

The clearest difference is monetization model: Verint WorkView at free against VidyoEngage's subscription. Verint WorkView also leads on ratings volume (3.3K vs 4). VidyoEngage's advantage is rating (5.0 vs 4.7) and iOS requirement (8.0 vs 13.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

VidyoEngage holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Verint WorkView has 3.3K ratings behind it against 4, so its average is the more settled of the two.

Verint WorkView ships an update every 5 weeks, VidyoEngage every 2 months. The most recent releases landed on October 29, 2026 and October 6, 2026 respectively.

## The numbers

| Metric | Verint WorkView | VidyoEngage |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (3.3K ratings)](https://appshunter.io/ios/app/verint-workview/id1159868631/reviews) | **[5.0 (4 ratings)](https://appshunter.io/ios/app/vidyoengage/id1311165607/reviews)** |
| Number of ratings | **3.3K** | 4 |
| Positive reviews | 66.8% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 5 weeks** | Every 2 months |
| Monetization | **Free** | Subscription |
| Size | 22 MB | 40 MB |
| Requires iOS | 13.6 | **8.0** |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Verint](https://appshunter.io/developer/569603957) | [Vidyo Inc.](https://appshunter.io/developer/444062467) |

## What reviewers say

### Verint WorkView

[App page](https://appshunter.io/ios/app/verint-workview/id1159868631)

This mobile extension of a customer engagement platform empowers employees with on-the-go access to actionable intelligence. It allows for real-time schedule management, performance tracking, and swift responses to critical information, all from a mobile device.

**Highlights:** On-demand actionable intelligence, View daily and future schedules, Performance scorecard access, Submit time off requests, Manage schedule changes, Stay informed on real-time updates

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Convenient
- 👍 User friendly
- 👍 Helpful
- 👍 Efficient

**What reviewers complain about**

- 🐛 Crashes frequently
- 🐛 Logging out issues
- 🐛 Login problems
- 🐛 Slow performance
- 🐛 Server connection errors

**Reported bugs**

- App freezing on launch
- Time selection spinner issues
- Incorrect time/date display
- Automatic logout after short inactivity
- Credential issues when switching apps

**Requested features**

- Ability to see available overtime hours
- Notifications for schedule changes
- Sync with calendar apps
- Ability to delete declined time off requests
- Faster login process


### VidyoEngage

[App page](https://appshunter.io/ios/app/vidyoengage/id1311165607)

This business application provides video customer engagement solutions for contact and service centers. It enables click-to-video chat, skill-based routing, and post-call surveys to enhance customer connections. Requires a paid subscription to cloud services.

**Highlights:** Click-to-video chat, Skill-based routing, Customer waiting treatments, Post-call surveys, Call summaries, Video communications channel

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Verint WorkView free?

Verint WorkView is free to download, with no in-app purchases.

### Is VidyoEngage free?

VidyoEngage is free to download, with no in-app purchases.

### Which has better reviews, Verint WorkView or VidyoEngage?

VidyoEngage is rated higher. Verint WorkView averages 4.7 out of 5 from 3.3K ratings, while VidyoEngage averages 5.0 from 4 ratings.

### Do Verint WorkView or VidyoEngage have ads?

Neither Verint WorkView nor VidyoEngage shows ads.

### Which is updated more often, Verint WorkView or VidyoEngage?

Verint WorkView ships an update every 5 weeks, and VidyoEngage every 2 months. Most recently, Verint WorkView was updated on October 29, 2026 and VidyoEngage on October 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*