# USM amigo vs Help Request Tracker

The clearest difference is rating: Help Request Tracker at 5.0 against USM amigo's 1.0. Help Request Tracker also leads on ratings volume (5 vs 1). USM amigo's advantage is update cadence (every 2 months vs every 5 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Help Request Tracker holds the better App Store score, 5.0 against 1.0. That said, the two scores are not equally well evidenced: Help Request Tracker has 5 ratings behind it against 1, so its average is the more settled of the two.

USM amigo ships an update every 2 months, Help Request Tracker every 5 months. Both last shipped on June 1, 2026.

## The numbers

| Metric | USM amigo | Help Request Tracker |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.0 (1 ratings)](https://appshunter.io/ios/app/usm-amigo/id1161118527/reviews) | **[5.0 (5 ratings)](https://appshunter.io/ios/app/help-request-tracker/id1435117042/reviews)** |
| Number of ratings | 1 | **5** |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 5 months |
| Monetization | Free | Free |
| Size | 23 MB | 43 MB |
| Requires iOS | 13.0 | **12.0** |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [usm business systems](https://appshunter.io/developer/1161118526) | [SofTech Computing Pty Ltd](https://appshunter.io/developer/549701586) |

## What reviewers say

### USM amigo

[App page](https://appshunter.io/ios/app/usm-amigo/id1161118527)

This HR services app allows employees of USM Business Systems to connect with consultants. Users can chat to resolve their work-related queries directly within the application.

**Highlights:** HR services, Consultant chat, Query resolution, Employee support

**Features:** macOS Compatibility

**In-app purchases:** none


### Help Request Tracker

[App page](https://appshunter.io/ios/app/help-request-tracker/id1435117042)

Manage and track incoming help requests efficiently. This application is designed to streamline the process of handling support inquiries originating from the Booth app.

**Highlights:** Track help requests, Manage support inquiries, Booth app integration, Streamlined request handling

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is USM amigo free?

USM amigo is free to download, with no in-app purchases.

### Is Help Request Tracker free?

Help Request Tracker is free to download, with no in-app purchases.

### Which has better reviews, USM amigo or Help Request Tracker?

Help Request Tracker is rated higher. USM amigo averages 1.0 out of 5 from 1 ratings, while Help Request Tracker averages 5.0 from 5 ratings.

### Do USM amigo or Help Request Tracker have ads?

Neither USM amigo nor Help Request Tracker shows ads.

### Which is updated more often, USM amigo or Help Request Tracker?

USM amigo ships an update every 2 months, and Help Request Tracker every 5 months. Most recently, USM amigo was updated on June 1, 2026 and Help Request Tracker on June 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*