# ACC Mobile 3 vs Genetec Mobile

The clearest difference is rating: Genetec Mobile at 3.2 against ACC Mobile 3's 1.8. Genetec Mobile also leads on update cadence (monthly vs every 3 months). ACC Mobile 3's advantage is ratings volume (122 vs 38). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Genetec Mobile holds the better App Store score, 3.2 against 1.8. Both are backed by a comparable volume of ratings — 122 and 38 respectively. Written reviews point the same way: 9% of ACC Mobile 3's written reviews are positive against 14% of Genetec Mobile's.

ACC Mobile 3 ships an update every 3 months, Genetec Mobile monthly. Both last shipped on October 23, 2026.

## The numbers

| Metric | ACC Mobile 3 | Genetec Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.8 (122 ratings)](https://appshunter.io/ios/app/acc-mobile-3/id1161836167/reviews) | **[3.2 (38 ratings)](https://appshunter.io/ios/app/genetec-mobile/id1434077217/reviews)** |
| Number of ratings | **122** | 38 |
| Positive reviews | 9.4% of reviews | **13.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Monthly** |
| Monetization | Free | Free |
| Size | 46 MB | 222 MB |
| Requires iOS | 14.0 | 14.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Avigilon Corporation](https://appshunter.io/developer/429111935) | [Genetec](https://appshunter.io/developer/393574513) |

## What reviewers say

### ACC Mobile 3

[App page](https://appshunter.io/ios/app/acc-mobile-3/id1161836167)

This app provides security professionals with remote access to video surveillance systems. Monitor live and recorded footage, receive real-time alerts, and control PTZ cameras from any network-connected location.

**Highlights:** Remote video monitoring, Live and recorded footage playback, Push alarm notifications, PTZ camera control, H.264/H.265 camera support, Analytic bounding boxes, Audio talk down and listen

**In-app purchases:** none

**What reviewers like**

- 👍 Desktop client is great
- 👍 Cameras themselves are great
- 👍 Direct IP connections fixed
- 👍 Server connectivity issue fixed (v 3.26.6)

**What reviewers complain about**

- 🐛 Constant login issues
- 🐛 App crashes frequently
- 🐛 App stops working
- 🐛 Randomly logs out
- 🐛 Images not refreshing

**Reported bugs**

- Always logs me out
- Unable to connect to site
- App never works right
- Constant connection issues
- Cannot scroll to next camera page

**Requested features**

- Ability to scroll to next camera page
- Search features like in full ACC client
- Analytics event and alarm searches
- Dark mode option
- Directly open to user-defined view


### Genetec Mobile

[App page](https://appshunter.io/ios/app/genetec-mobile/id1434077217)

Access your security systems, including video surveillance, access control, and ALPR, from anywhere. Coordinate responses, handle threats, and manage incidents on-the-go with a unified interface. Stream video, control cameras, and communicate with your team for enhanced collaboration.

**Highlights:** Access video surveillance, access control, and ALPR, Control PTZ cameras and view live/playback video, Manage access points and door controls, Utilize ALPR hotlists and plate reads, Manage incidents with Mission Control, Receive push notifications for alarms and events, Stream and share live video from your device

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ACC Mobile 3 free?

ACC Mobile 3 is free to download, with no in-app purchases.

### Is Genetec Mobile free?

Genetec Mobile is free to download, with no in-app purchases.

### Which has better reviews, ACC Mobile 3 or Genetec Mobile?

Genetec Mobile is rated higher. ACC Mobile 3 averages 1.8 out of 5 from 122 ratings, while Genetec Mobile averages 3.2 from 38 ratings.

### Do ACC Mobile 3 or Genetec Mobile have ads?

Neither ACC Mobile 3 nor Genetec Mobile shows ads.

### Which is updated more often, ACC Mobile 3 or Genetec Mobile?

ACC Mobile 3 ships an update every 3 months, and Genetec Mobile monthly. Most recently, ACC Mobile 3 was updated on October 23, 2026 and Genetec Mobile on October 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*