# Salesforce Field Service vs MiX TechTool

The clearest difference is update cadence: Salesforce Field Service at every 3 weeks against MiX TechTool's every 2 months. MiX TechTool's advantage is iOS requirement (13.2 vs 18.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Salesforce Field Service ships an update every 3 weeks, MiX TechTool every 2 months. The most recent releases landed on November 6, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | Salesforce Field Service | MiX TechTool |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (21K ratings)](https://appshunter.io/ios/app/salesforce-field-service/id1163307568/reviews)** | — |
| Number of ratings | **21K** | — |
| Positive reviews | 21.3% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 2 months |
| Monetization | Free | — |
| Size | 516 MB | 73 MB |
| Requires iOS | 18.0 | **13.2** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [salesforce.com](https://appshunter.io/developer/281826149) | [MiX Telematics](https://appshunter.io/developer/342420600) |

## What reviewers say

### Salesforce Field Service

[App page](https://appshunter.io/ios/app/salesforce-field-service/id1163307568)

Empower your mobile workforce with a comprehensive field service management solution. Improve issue resolution with offline capabilities, real-time collaboration, and access to critical information. Streamline workflows, manage inventory, and capture proof of service on the go.

**Highlights:** Offline-first design, Real-time collaboration, Inventory management, Customer signature capture, Service report generation, Barcode and QR code scanning, Asset service history

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient and fast
- 👍 User-friendly interface
- 🚀 Convenient mobile app
- 👍 Helpful for field service workers

**What reviewers complain about**

- 🐛 Crashes and freezes frequently
- ⏱️ Slow and unresponsive
- 🔍 Difficult to navigate and find information
- 🔋 High battery consumption
- 🤖 Poor integration with other systems

**Reported bugs**

- Login issues and frequent sign-outs
- Syncing problems and data loss
- Barcode scanning not working properly
- Compatibility issues with newer iOS versions

**Requested features**

- Add search functionality
- Improve offline capabilities
- Integrate with more mapping/navigation apps
- Allow bulk photo uploads
- Enhance calendar and scheduling features


### MiX TechTool

[App page](https://appshunter.io/ios/app/mix-techtool/id1263855605)

**In-app purchases:** none


## Frequently asked questions

### Is Salesforce Field Service free?

Salesforce Field Service is free to download, with no in-app purchases.

### Is MiX TechTool free?

MiX TechTool is free to download, with no in-app purchases.

### Do Salesforce Field Service or MiX TechTool have ads?

Neither Salesforce Field Service nor MiX TechTool shows ads.

### Which is updated more often, Salesforce Field Service or MiX TechTool?

Salesforce Field Service ships an update every 3 weeks, and MiX TechTool every 2 months. Most recently, Salesforce Field Service was updated on November 6, 2026 and MiX TechTool on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*