# Salesforce Field Service vs ISOD Request Device

The clearest difference is rating: Salesforce Field Service at 4.6 against ISOD Request Device's 3.0. Salesforce Field Service also leads on update cadence (every 3 weeks vs every 8 months) and ratings volume (21K vs 2). ISOD Request Device's advantage is iOS requirement (12.0 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Salesforce Field Service holds the better App Store score, 4.6 against 3.0. That said, the two scores are not equally well evidenced: Salesforce Field Service has 21K ratings behind it against 2, so its average is the more settled of the two.

Salesforce Field Service ships an update every 3 weeks, ISOD Request Device every 8 months. The most recent releases landed on October 24, 2026 and October 2, 2026 respectively.

## The numbers

| Metric | Salesforce Field Service | ISOD Request Device |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (21K ratings)](https://appshunter.io/ios/app/salesforce-field-service/id1163307568/reviews)** | [3.0 (2 ratings)](https://appshunter.io/ios/app/isod-request-device/id1440146293/reviews) |
| Number of ratings | **21K** | 2 |
| Positive reviews | 21.1% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 8 months |
| Monetization | Free | Free |
| Size | 516 MB | 54 MB |
| Requires iOS | 18.0 | **12.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [salesforce.com](https://appshunter.io/developer/281826149) | [aoni](https://appshunter.io/developer/1043455859) |

## What reviewers say

### Salesforce Field Service

[App page](https://appshunter.io/ios/app/salesforce-field-service/id1163307568)

Empower your mobile workforce with a comprehensive field service management solution. Improve issue resolution with offline capabilities, real-time collaboration, and access to critical information. Streamline workflows, manage inventory, and capture proof of service on the go.

**Highlights:** Offline-first design, Real-time collaboration, Inventory management, Customer signature capture, Service report generation, Barcode and QR code scanning, Asset service history

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient and fast
- 👍 User-friendly interface
- 🚀 Convenient mobile app
- 👍 Helpful for field service workers

**What reviewers complain about**

- 🐛 Crashes and freezes frequently
- ⏱️ Slow and unresponsive
- 🔍 Difficult to navigate and find information
- 🔋 High battery consumption
- 🤖 Poor integration with other systems

**Reported bugs**

- Login issues and frequent sign-outs
- Syncing problems and data loss
- Barcode scanning not working properly
- Compatibility issues with newer iOS versions

**Requested features**

- Add search functionality
- Improve offline capabilities
- Integrate with more mapping/navigation apps
- Allow bulk photo uploads
- Enhance calendar and scheduling features


### ISOD Request Device

[App page](https://appshunter.io/ios/app/isod-request-device/id1440146293)

This app allows stores with existing credentials to request new device designs for the ISOD library. It guides users through the process and facilitates requests for necessary design mats.

**Highlights:** Request new device designs, Access ISOD library, Requires store ID and password, Request design mats, Used with ISOD cutter app

**In-app purchases:** none


## Frequently asked questions

### Is Salesforce Field Service free?

Salesforce Field Service is free to download, with no in-app purchases.

### Is ISOD Request Device free?

ISOD Request Device is free to download, with no in-app purchases.

### Which has better reviews, Salesforce Field Service or ISOD Request Device?

Salesforce Field Service is rated higher. Salesforce Field Service averages 4.6 out of 5 from 21K ratings, while ISOD Request Device averages 3.0 from 2 ratings.

### Do Salesforce Field Service or ISOD Request Device have ads?

Neither Salesforce Field Service nor ISOD Request Device shows ads.

### Which is updated more often, Salesforce Field Service or ISOD Request Device?

Salesforce Field Service ships an update every 3 weeks, and ISOD Request Device every 8 months. Most recently, Salesforce Field Service was updated on October 24, 2026 and ISOD Request Device on October 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*